Pam Ludwig

• Oversaw daily office operations, ensuring efficient workflow and adherence to company policies.
• Managed inventory control, streamlining procurement processes for office supplies and materials.
• Coordinated communication between departments, enhancing collaboration and information sharing.
• Developed and implemented administrative procedures to improve operational efficiency.
• Monitored budget expenditures, identifying cost-saving opportunities within operational functions.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
• Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
• Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
• Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Completed bi-weekly payroll for 20 employees.
• Interceded between employees during arguments and diffused tense situations.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Managed purchasing, sales, marketing and customer account operations efficiently.

General Manager of all operations.

I was the only office personnel so I wore many hats including the following:

Manage Road Crew - Scheduled travel and jobs

Payroll

Order materials and shipping

Bid Tanks and other processing equipment

Worked with Vendors and Customers

Accounts Payable and Accounts Receivable

Set up office for new company. Duties included the following:

Employee attendance and payroll

Inventory control - daily planer, stacker, kiln runs

Ordering of office supplies/equipment