Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pam McNiff

Westford,MA

Summary

Dynamic Project Specialist with a proven track record at the Town of Westford, excelling in program coordination and client support. Expert in strategic planning and content review, I successfully managed the 2024 Annual Town Report and enhanced community engagement through effective communication strategies. Committed to delivering exceptional results and fostering partnerships.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Project Specialist

Town of Westford
Westford, USA
05.2023 - Current
  • Draft correspondence for Select Board and Town Manager including abutter notices, applications, contracts, legal advertisements, and collaborate with staff to create the monthly Town Manager’s newsletter
  • Create and disseminate press releases regarding town events and news
  • Publish public notices on the Town’s website and social media platforms
  • Oversee responses to public record requests pertaining to all procurement documents for Town of Westford bids and proposals
  • Administer the Town’s procurement web page, including the uploading of final bid packages and associated documents
  • Deliver outstanding customer service for the Town Manager’s Office acting as the main point-of-contact for individuals seeking various services from the department and redirect inquiries to other departments when necessary
  • Project Manager for 2024 Annual Town Report
  • Worked in conjunction with the Boston 25 team to arrange the 2024 Zip trip to Westford

Registrar and Program Coordinator

Town of Westford
Westford, USA
11.2013 - 05.2023
  • Maintained social media platforms for department communications, which involved posting regular updates and announcements
  • Provided editorial assistance for seasonal brochure distributed to over 8,000 residents
  • Worked in partnership with vendors on creating youth and adult recreational programming
  • Created and distributed weekly roster lists, activity sheets, check in/check out forms, emergency contact list and communicate changes with six WPC Site Directors.
  • Collected monthly tuition payments through checks, credit card transactions and online processing using City Hall Systems.
  • Created and managed registration for 4 camps including Kids Club, Destination Exploration, Leadership for Teens and Ready, Set, Go!
  • Managed the Town of Westford Employee Discount Program

Administrative Assistant

Kimball Farm
Westford, USA
03.2009 - 03.2013
  • Organized, managed and planned corporate and private events accommodating up to 40 guests
  • Arranged and coordinated field trips for schools and camps
  • Provided support to management with a range of administrative tasks
  • Drafted and composed letters and other forms of correspondence
  • Addressed inquiries from prospective clients regarding corporate events; hosting up to 3,000 guests

News and Assignment Desk Intern

WHDH Channel 7
Boston, USA
01.2008 - 05.2008
  • Uploaded news stories to company database
  • Placed cold calls to area police departments for breaking news
  • Researched potential news stories for target audience
  • Received and responded to incoming news hotline from the public

Head Intern for Billy Costa in Newsroom

WXKS Kiss 108
Medford, USA
01.2005 - 01.2007
  • Conducted research on news stories
  • Edited audio clips for related news stories
  • Produced four live news and entertainment segments
  • Prepared and conducted research for interviews with celebrities
  • Aided in the organization of live shows outside radio studio for annual Thanksgiving Turkey Toss, Kiss 108 Concerts and Jingle Ball Concerts

Education

Bachelor of Arts - Communications – Broadcast Journalism

Lasell College
Newton, MA

Skills

  • Client support
  • Partnership development
  • Program coordination
  • Attention to detail
  • Organizational skills
  • Strategic planning
  • Solution-oriented approach
  • Content review

Certification

Associate Massachusetts Certified Public Purchasing Official (MCPPO)

Timeline

Project Specialist

Town of Westford
05.2023 - Current

Registrar and Program Coordinator

Town of Westford
11.2013 - 05.2023

Administrative Assistant

Kimball Farm
03.2009 - 03.2013

News and Assignment Desk Intern

WHDH Channel 7
01.2008 - 05.2008

Head Intern for Billy Costa in Newsroom

WXKS Kiss 108
01.2005 - 01.2007

Bachelor of Arts - Communications – Broadcast Journalism

Lasell College

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