Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Overview
4
4
years of professional experience
Work History
Project Specialist
Hellers Gas
07.2023 - Current
Maintained open communication by presenting regular updates on project status to customers.
Monitored project progress, identified risks and took corrective action as needed.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Reported regularly to managers on project budget, progress and technical problems.
Marketing Coordinator
Hellers Gas
01.2023 - 07.2023
Planned and executed internal and external marketing events.
Boosted brand awareness with target customer demographics with social, print, and email campaigns.
Created engaging brochures and flyers to use for promotional materials and distribution.
Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
Customer Service Specialist
Hellers Gas
09.2022 - 12.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Regional Sales Manager
Heller's Gas
03.2020 - 08.2022
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Developed and maintained positive relationships with clients in assigned sales territories.
Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
Generated detailed sales reports and forecasts to analyze performance and track progress.
Education
Bachelor of Science - Business Administration And Management
Bloomsburg University of Pennsylvania
Bloomsburg, PA
05.2024
High School Diploma -
Central Columbia Senior High School
Bloomsburg, PA
06.2021
Skills
Project Support
Microsoft Publisher
Field Surveys
Project Oversight
On-Time Project Delivery
Product Knowledge
Strategic Planning
Client Account Management
Timeline
Project Specialist
Hellers Gas
07.2023 - Current
Marketing Coordinator
Hellers Gas
01.2023 - 07.2023
Customer Service Specialist
Hellers Gas
09.2022 - 12.2022
Regional Sales Manager
Heller's Gas
03.2020 - 08.2022
Bachelor of Science - Business Administration And Management
Bloomsburg University of Pennsylvania
High School Diploma -
Central Columbia Senior High School
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