PAM SHIER

Seattle,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

years of professional experience

Work History

Patient Business Services Representative

The Everett Clinic/Optum

01.2005 - Current

Completed daily charge entry for Labor and Industry correspondence charges to create outgoing bill.
Edit claims for front end errors such as no claim number, incorrect claim attachment, and any missing information on HCFA billing form.
Research claims for claim numbers, dates of injury, and billing information. This includes calling claim managers and insurance companies to obtain information for work related claims.
Complete daily claim closure notices from Labor and Industries to close insurance coverage record in Epic billing system.

Medical Transcriptionist

Self-employeed

01.2002 - 01.2005

Corrected grammar, spelling, and syntax mistakes in medical records.
Accurately documented medical dictation to record patient care records.
Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
Enhanced accuracy of medical records by transcribing detailed physician dictations.
Applied medical terminology related to provider-specific treatments and techniques.

Receptionist/Certified Medical Transcriptionist

John P. Hackett, MD

01.1996 - 01.2002

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Transcribed daily chart notes for each patient seen.

Education

Certified Medical Transcriptionist - Medical Transcription/medical Billing

Rogue Community College

Grants Pass, OR

Skills

Healthcare Industry Knowledge
Patient confidentiality

Data Entry
In depth knowledge of Epic billing system

Timeline