Pamala Martin
Belen,NM
Summary
Dynamic Owner/Operator at PRM Online Products LLC with a strong work ethic and expertise in operations management. Successfully enhanced customer satisfaction through exceptional service and strategic marketing, leading to a notable increase in brand awareness. Proven ability to streamline processes and manage inventory effectively, ensuring operational efficiency and reliability.
Developed key operational and managerial skills in fast-paced business environment, seeking to transition into new field. Strong problem-solving and decision-making abilities, with focus on optimizing processes and driving efficiency. Ready to bring fresh perspective and transferable skills to new career path.
Personable and resourceful individual with strong organizational skills and positive, upbeat attitude. Familiar with essential business operations and financial management, possessing strong problem-solving and decision-making abilities. Capable of driving successful outcomes and fostering growth to enhance business performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Owner/Operator
PRM Online Products LLC
02.2023 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Education
High School Diploma -
Belen High School
Belen, NMSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer-oriented
- Safe driving practices
Certification
- Certified Food Protection Manager, ServeSafe - 2013-Current
- Certified Food Handler , ServeSafe - 2013-Current
Timeline
Owner/Operator
PRM Online Products LLC
02.2023 - Current
High School Diploma -
Belen High School
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