Summary
Overview
Work History
Education
Skills
Knowledge And Tools
Certification
Timeline
Generic

PAMELA IBISI

Dallas,Texas

Summary

Dedicated, Focused, Innovative and dependable Scrum Master, Product Owner, and Project Manager skilled in all facets of Project management (Agile, Waterfall & Hybrid), Cloud Automation (DevOps), Software Development Life Cycle (SDLC) and Information Technology. Enthusiastic about providing strategic and operational solutions that reduce cost, increase revenue, and improve business processes. Hands-on Project Manager, communicative and a reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Outstanding collaborator working with cross-functional teams in executing projects to achieve company objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Project Manager/Scrum Master

UnitedHealth Group
06.2021 - Current
  • Creating, monitoring, tracking, and adjusting project plans relating to Cloud and on-premises Disaster recovery
  • Reporting, forecasting and Managing Disaster Recovery plan status leveraging on JIRA
  • Managing Disaster Recovery plan documents and records
  • Leading, Supervising, and managing a subsect of the Global Learning and Development projects for pharmaceutical processes and various testing methods
  • Championing cloud migration projects on AWS, GCP, and Azure
  • Managing projects relating to the production of digital learning, communication, research & marketing contents for Medical Research Laboratories (MRL), Human Health (HH), Merck Manufacturing Division (MMD), Animal Health (AH)
  • Project scheduling, Stakeholder management/engagement, conflict resolution, resource allocation, Milestone tracking.

Project Manager

CITIGROUP
01.2019 - 05.2021
  • Directs and supervises all support resources for the performance of project assignments
  • Manages project through design, implementation, and testing phases in accordance with project objectives
  • Provided status reports, conduct meetings, and facilitates issue resolution and risk management sessions
  • Collaborated with engineers/developers to drive technical solutions, identify deliverables, estimate work efforts, define milestones, and manage resources
  • Developed and maintained comprehensive project plans, schedules, and budgets within the Microsoft environment, including Azure, SharePoint & Smartsheet
  • Tracked project milestones and ensured deadlines are met and stakeholders are kept informed of project progress
  • Conducted project reviews and recommend and implement process improvements to enhance project outcomes
  • Ensured projects align with the established project management methodology and adhere to project management principles
  • Coordinated retrospectives on major projects and suggest process improvements, including opportunities to use technology to improve workflow and efficiency.

Project Manager

9Mobile Telecommunication - Nigeria
02.2016 - 10.2018
  • Lead and manage HR-related projects, ensuring adherence to project objectives, timelines, and budgets
  • Developed and execute project plans, including defining project scope, deliverables, and resource requirement
  • Coordinated cross-functional project teams assigning tasks and monitoring progress to ensure successful project completion
  • Conducted risk assessments and implement effective mitigation strategies to minimize project risk and issues
  • Collaborated with stakeholders, including HR business partners, department heads and Senior Management to ensure alignment with organizational goals and objectives
  • Tracked project progress, provide regular status updates and present project reports to senior leadership
  • Drove change management initiatives and ensure smooth transition during HR process and system implantation
  • Oversaw the development and implantation of HR policies, procedures, and programs to improve overall HR effectiveness
  • Fostered a positive collaborative work environment, promoting teamwork, innovation and professional development.

Education

Project Management Institute (PMI)
01.2022

Scrum Alliance
01.2021

01.2018

ScrumStudy
01.2017

Bachelor of Science (B.Sc.) in Marketing -

Babcock University
01.2011

Skills

  • Agile (Scrum, Kanban, XP, TDD, etc)
  • Information Technology Management
  • Business Requirement Document
  • Forecasting
  • Project Management
  • Software Development Life Cycle (SDLC)
  • Stakeholder Management
  • Change Management
  • Project Scope Analysis
  • MS Project
  • Cloud Automation (DevOps)
  • Change Control/Reporting
  • Project Planning
  • Risk Management
  • Project Development and Lifecycle
  • Project Scope
  • Stakeholder Communications
  • Budgeting and Forecasting

Knowledge And Tools

  • Agile Development (Scrum, Kanban, XP, TDD, etc.)/Waterfall Management
  • Strong familiarity with Microsoft Projects (MS Project), Atlassian (JIRA, Confluence, HipChat), Asana, Instagantt, ServiceNow, Monday.com, SharePoint, ServieNow, Microsoft Projects (MS Teams) etc.
  • Web development & E-Commerce (B2B & B2C)
  • Machine Learning, Conversion Rate Optimization (CRO), Site-Search Heath Check, WordPress, HTML, CSS, JavaScript, Bootstrap, PHP, NodeJS, Google Analytics, Facebook Pixel, Google Merchant, Yoast SEO, Google Ads, Google my Business, Yext, Shopify, etc.
  • Documentation/Presentation/Training and Learning
  • Microsoft Office/ MS Office, 365 (Microsoft Excel, MS Access, MS Visio, PowerPoint, SharePoint,), Articulate 360, etc.

Certification

PMP, CSM

Timeline

Project Manager/Scrum Master

UnitedHealth Group
06.2021 - Current

Project Manager

CITIGROUP
01.2019 - 05.2021

Project Manager

9Mobile Telecommunication - Nigeria
02.2016 - 10.2018

Project Management Institute (PMI)

Scrum Alliance

ScrumStudy

Bachelor of Science (B.Sc.) in Marketing -

Babcock University
PAMELA IBISI