Pamela Aleman-Carballo
Woodland Hills,CA
Summary
Bilingual Healthcare Professional with hands-on experience as a Medical Assistant, enhancing patient care through strong customer service and leadership. Demonstrates composure under pressure while providing compassionate support. Team-oriented with exceptional interpersonal skills, effective in managing priorities and ensuring compliance with HIPAA regulations and medical terminology.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Medical Assistant
UCLA Health
Woodland Hills, CA
10.2020 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
- Administered vaccinations and medications for timely delivery of essential treatments.
- Completed EKGs and other tests based on patient presentation in office.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained accurate patient records, contributing to effective communication among medical team members.
- Built trusting relationships with patients and families, creating a positive atmosphere during visits.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Front Office & Back Office Medical Assistant
Altamed CHLA
Los Angeles, CA
01.2019 - 02.2020
- Delivered comprehensive medical services to infants, children, and adolescents
- Take vital signs, height, and weight
- Administer medications, albuterol treatments, and vaccines
- Perform phlebotomy and necessary lab work
- Schedule and confirm appointments
- Record patient medications and allergies in patient charts
- Obtain medical records, lab, and diagnostic reports from outside medical sources
- Assisted in managing flu clinic operations
- Provided additional assistance to high-demand healthcare stations by working extra hours
Front Office/ Back Office/Pediatrics Medical Assistant
Asian Pacific Health Care Venture
01.2017 - 01.2019
- Greeted patients, checked vital signs, prepared patients according to doctors' orders, and maintained daily logs for accurate records
- Administered vaccines and conducted lab work in a clinical setting.
- Provided compassionate medical care to infants and children.
- Organized patient charts and managed phone communications for efficient patient flow
- Scheduled appointments and maintained inventory to support clinic operations
Medical Assistant - Internship
The Urgent Care at Vermont
01.2017 - 02.2017
- Measured vital signs, administered vaccines, and performed phlebotomy
- Coordinated follow-up appointment scheduling to improve patient engagement and support better health outcomes.
- Demonstrated professionalism in interactions with patients and families to foster trust and a positive environment.
- Gathered thank you cards and notes from patients and clients to highlight satisfaction with care received.
Early Education Center
LAUSD
01.2014 - 01.2017
- Cleaned classrooms, halls, offices, restrooms, and Swept outside areas regularly.
- Sorted and washed laundry items to ensure hygiene standards for children's comfort. and disposed of waste materials
- Removed spots from floors, furniture, and fixtures
- Replaced incandescent bulbs, fluorescent tubes, and electrical plug fuses
- Managed inventory of housekeeping supplies
- Supported meal service to create a positive dining experience for children and staff.
- Praised for displaying a hard-working attitude.
Education
Medical Assistant -
American Career College
Los Angeles, CALicensed Vocational Nurse -
Glendale Career College
Los Angeles, CASkills
- Patient Care Coordination
- Vaccination Administration
- BLS/CPR, Vital Signs
- EPIC
- Filling & Charting
- Hearing Assessment
- Dental Assisting
- Insurance Verification
- Data Entry
- Microsoft Office
- Inventory Management
- Organizational Skills
- Multitask
- Leadership
- Dependable
- Snellen Chart
Certification
- Vaccine Certified
- CPR Certified
- HIPAA Certified
- Phlebotomy Card
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
UCLA Health
10.2020 - Current
Front Office & Back Office Medical Assistant
Altamed CHLA
01.2019 - 02.2020
Front Office/ Back Office/Pediatrics Medical Assistant
Asian Pacific Health Care Venture
01.2017 - 01.2019
Medical Assistant - Internship
The Urgent Care at Vermont
01.2017 - 02.2017
Early Education Center
LAUSD
01.2014 - 01.2017
Licensed Vocational Nurse -
Glendale Career College
Medical Assistant -
American Career College