Pamela Beattie, LMFT
Shelby Township,USA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
26
26
years of professional experience
1
1
Certification
Work History
OCD Specialist
NOCD
06.2025 - 02.2026
- Maintained a caseload of approximately 27 clients per week.
- Established strong rapport with clients by demonstrating empathy, active listening skills, and cultural sensitivity.
- Conducted comprehensive assessments to diagnose mental health disorders, laying groundwork for effective treatment.
- Developed comprehensive treatment plans for clients to address specific mental health concerns and goals.
- Reduced client symptoms of Obsessive Compulsive Disorder by utilizing Exposure and Response Prevention techniques.
- Coordinated care with primary care physicians, psychiatrists, and other relevant healthcare providers to ensure seamless continuity of care for clients.
- Mentored new therapists in the team by sharing best practices and offering opportunities for sessions to be shadowed.
- Evaluated treatment effectiveness regularly, adjusting intervention strategies based on client feedback and clinical judgment as required.
- Expanded professional knowledge through ongoing continuing education opportunities and participation in relevant workshops and conferences including advanced training in Habit Reversal Training for Tics and Body Focused Repetitive Behaviors, Hoarding, Body Dysmorphia and Prolonged Exposure Therapy for PTSD.
OCD Specialist
NOCD
06.2025 - 02.2026
- Engage clients in evidenced based treatment for OCD utilizing Exposure and Response Prevention.
- Evaluate and assess for additional diagnosis and develop treatment plans incorporating client’s complex needs.
- Advanced training treating a variety of specialty conditions including Excoriation, Trichotillomania, Hoarding, Tics, Body Dysmorphic Disorder and PTSD utilizing Prolonged Exposure Therapy and Habit Reversal Training.
- Monitor assessments at regular intervals and adjust treatment plan to address client’s needs.
Marital and Family Therapist
Lakeside Professional Counseling
01.2024 - 06.2025
- Garnered excellent reviews from individuals and couples and maintained long-term counseling relationships to provide ongoing care and support.
- Provided psychoeducation to clients on mental health conditions, fostering understanding and self-awareness.
- Created customized behavioral modification plans for children experiencing disruptive behavior issues at home or school environments.
- Collaborated with multidisciplinary teams for comprehensive care coordination and optimal client outcomes.
- Mediated conflicts within families to clarify and resolve underlying issues.
- Facilitated on-going assessment of patient and family needs and implementation of interdisciplinary team care plan.
- Continually developed professional skills by participating in ongoing trainings and staying informed about current research in the field of family therapy.
- Supported parents in navigating challenging situations such as divorce or custody disputes, reducing stressors in the family system.
- Maintained detailed documentation of client progress, ensuring accuracy and confidentiality.
- Empowered clients by teaching effective problem-solving strategies and building resilience within the family unit.
Outpatient Therapist
Thriveworks
07.2023 - 12.2023
- Collaboration with providers to assure best practice and client care.
- Promoted a culture of continuous improvement through participation in ongoing professional development opportunities, advancing knowledge in the latest therapeutic techniques.
- Increased client satisfaction rates with empathetic counseling approaches that fostered trust and rapport in therapeutic relationships.
- Streamlined documentation processes while maintaining HIPAA compliance, ensuring accurate and timely record management.
- Evaluated treatment progress by regularly reviewing client goals, adjusting therapeutic strategies as needed for optimal outcomes.
Case Manager, Family Support Program
OptumHealth
01.2022 - 01.2023
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Build positive relationships with members over the telephone through successful engagement in case management services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Provide clinical expertise and navigation support to Caregivers on behalf of their children related to behavioral health needs.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Utilization Manager
OptumHealth
01.2010 - 01.2022
- Enhanced patient care by conducting thorough utilization reviews and coordinating with healthcare providers.
- Obtain initial and concurrent clinical information for members seeking Mental Health and Substance Abuse treatment for Inpatient, Residential and Partial levels of care.
- Championed patient-centric care by integrating a holistic approach to medical case reviews, addressing not only physical but also social and emotional aspects of health for optimal outcomes.
- Make medical necessity determinations based on clinical information by applying appropriate clinical guidelines.
- Provided training and mentorship to new team members, fostering a collaborative work environment focused on achieving departmental goals.
- Create a collaborative relationship with facilities focused on identifying the member’s needs and addressing barriers for successful transition to community post discharge.
- Coordinated with other department leaders to align utilization management initiatives with broader organizational goals and objectives.
- Work collaboratively with departments across Optum for a holistic approach to managing member care.
- Participated in industry conferences and workshops, staying informed on emerging trends and best practices in utilization management while expanding professional networks.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Provide training on new and changing computer systems and act as subject matter expert,
Substance Abuse Counselor
Northwest Community Hospital
01.2007 - 01.2010
- Facilitated group and individual therapy in a Residential, Partial Hospital and Intensive Outpatient setting.
- Kept accurate and detailed records to track and document client progress.
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
- Supported aftercare planning for continued recovery after treatment.
Wraparound Facilitator/Counselor
Pillars
01.2005 - 01.2007
- Promoted a strengths-based approach to problem-solving, empowering families to build on their existing skills and resources.
- Apply Wraparound principles to at-risk youth and their families in a child centered, family focused, team approach to problem solving.
- Established rapport quickly with new clients through empathetic listening skills that foster trust between facilitator and family members.
- Develop and convene child/family team, facilitate team meetings and monitor the progress and development of team goals and Wraparound Plans.
- Maintained accurate records of client interactions in compliance with agency guidelines, protecting confidentiality at all times.
- Conducted short- and long-term counseling with families and individuals in a community-based setting, including initial intake, assessment, diagnosis and treatment.
- Devised creative solutions to complex problems faced by clients while remaining grounded in evidence-based practice principles.
- Presented Applying Wraparound Principles to your Teams (April 2006) and Applying Wraparound Principles (March 2006) to community and mental health professionals.
Research Assistant
Northwestern University, The Family Institute
01.2004 - 01.2005
- Compiled and reviewed literature on family business succession to develop an annotated bibliography for the Family Business Program.
- Consulted with research team on development and implementation of research tools.
- Presented, as a member of the research team, The Challenges of Family Business Succession: A Constraints-Based Approach, to mental health professionals.
- Chicago, IL
Counseling Internship (unpaid)
The Family Institute
01.2003 - 01.2005
- Participated in over 700 hours of direct clinical contact including assessment, diagnosis and providing systems-based therapy to individuals, couples and families in a clinical and community setting.
- Participated in over 250 hours of group and individual supervision for feedback on client strategies and to further develop family therapy skills.
- Northwestern University, Chicago, IL
Family Reunification Worker
The Judson Center
01.2002 - 01.2003
- Assisted in development and implementation of service plans to encourage progress toward family reunification (from foster care) following court ordered separation.
- Completed home visits with children and parents, provided emotional support and developed rapport through interactive activities.
- Prepared progress reports for team leader and reported families progress to court via court reports and testimonies.
- Assisted family in allocating community resources and provided transportation, when necessary, to aid them in obtaining such resources.
- Royal Oak, MI
Teaching Assistant, Psychology Department
Central Michigan University
01.2000 - 01.2002
- Developed and implemented learning plans, facilitated and coordinated group discussions in human sexuality with undergraduate students.
- Assisted with experimental research in psychology.
- Mt. Pleasant, MI
Education
Master of Science - Marital and Family Therapy
Northwestern University
Evanston, IL01.2005
Bachelor of Science - Psychology, minor Family Studies and Human Sexuality
Central Michigan University
Mt. Pleasant, MI01.2002
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Flexible and adaptable
- Critical thinking
Affiliations
American Association for Marriage and Family Therapy
Certification
- Licensed Marital and Family Therapist (Michigan, Virginia and Tennessee)
Timeline
OCD Specialist
NOCD
06.2025 - 02.2026
OCD Specialist
NOCD
06.2025 - 02.2026
Marital and Family Therapist
Lakeside Professional Counseling
01.2024 - 06.2025
Outpatient Therapist
Thriveworks
07.2023 - 12.2023
Case Manager, Family Support Program
OptumHealth
01.2022 - 01.2023
Utilization Manager
OptumHealth
01.2010 - 01.2022
Substance Abuse Counselor
Northwest Community Hospital
01.2007 - 01.2010
Wraparound Facilitator/Counselor
Pillars
01.2005 - 01.2007
Research Assistant
Northwestern University, The Family Institute
01.2004 - 01.2005
Counseling Internship (unpaid)
The Family Institute
01.2003 - 01.2005
Family Reunification Worker
The Judson Center
01.2002 - 01.2003
Teaching Assistant, Psychology Department
Central Michigan University
01.2000 - 01.2002
Bachelor of Science - Psychology, minor Family Studies and Human Sexuality
Central Michigan University
Master of Science - Marital and Family Therapy
Northwestern University