Passionate US Army Veteran committed to providing social and cognitive support to students to reinforce learning objectives. Excellent communicator exhibiting and reinforcing positive behaviors and creating stimulating environment to encourage learning. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Detail oriented in troubleshooting problems and building successful solutions. cultivating positive relationships and exceeding goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
Grady County Board of Education
Cairo, GA
02.2010 - Current
Facilitate, present, and coordinate instructions of advance teacher and school board guidelines through use of lesson plans, teaching concepts, student monitoring, comprehension of assignments and educational material for grades pre-K through 12th
Provided guidance to struggling learners by offering alternative methods of instruction.
Maintain safety, manage disciplinary measures for optimal behavioral modifications and adherence to school
VA Care Coordinator
2-1-1 Big Bend
Tallahassee, FL
11.2023 - 12.2023
Educated clients on available resources and services within their communities.
Provided crisis intervention services when needed.
Facilitated referrals to community resources such as housing, transportation, employment opportunities.
Employment Specialist- Vocational Rehabilitation
Goodwill Industries Big Bend, Inc.
Tallahassee, FL
08.2022 - 08.2023
Performs task analysis of jobs, implement ISP modules targeted for the consumer Teaches and model job specific tasks based on program goals of OJT,, Supported Employment, Employment Services, and Ticket to Work options
Teaches and model pro social and work behaviors to support consumer in an integrated work environment Utilizes creative problem- solving skills and behavior management strategies to support consumer learning new tasks and pro-social behaviors
Completes daily and quarterly notes for each consumer as required with benchmark deadlines.
Conducted individualized assessments to determine client's eligibility for employment programs.
Identified barriers to client employment and helped to develop strategies for overcoming these barriers.
Coordinated activities between multiple agencies providing support services for individuals seeking employment assistance.
Motorist Services Compliance Officer
Florida Department of Highway Safety & Motor Veh.
Tallahassee, FL
03.2021 - 06.2022
Conducted regular internal audits to ensure compliance with established standards.
Maintained compliance frameworks, policies and documentation to support audits.
Evaluated proposed changes in laws or regulations that may affect business operations.
Prepared training materials related to regulatory changes or new policies and procedures.
Drafted reports summarizing findings from audit reviews and investigations.
Word Processing Systems Operator
Florida State Hospital
Chattahoochee, FL
11.2017 - 02.2021
Verified coding accuracy on discharge summaries and other reports prior to filing them in the patient's chart.
Created new medical records and updated existing ones as needed.
Assisted with the release of confidential health information according to established procedures.
Educated staff on proper use of electronic health record systems and related policies and procedures.
Unit Treatment Rehab Specialist
Florida State Hospital
Chattahoochee, FL
11.2013 - 11.2017
Collaborated with a multidisciplinary team of mental health professionals including psychiatrists, social workers, psychologists, nurses, counselors.
Conducted assessments and evaluations to assess the severity of mental health disorders and substance abuse problems.
Assisted clients with developing appropriate coping strategies for dealing with issues such as anger, stress, substance abuse, and depression.
Engaged in case management activities such as making referrals for additional services and providing feedback on client's progress throughout their course of treatment.
Maintained current documentation related to treatment plans and progress notes according to HIPAA guidelines.
Education
CNA/SNA Certification - CNA
Western Wisconsin Technical College
La Crosse, WA
02-1998
Associate of Applied Science - Community Developmental Dis./ Special Education
Western Wisconsin Technical College
La Crosse, WI
04-1996
Skills
Medical Records/HIPAA
Documentation research/review
Database Records management
Behavioral Health/Therapy
EMR/EHR Systems
Program Development
Crisis/Conflict Resolution
Call Center Customer Service
Data Collection And Analysis
Affiliations
Long history of volunteerism with in local non-profit organization a and international educational organizations. Organizational involvement with NAMI,Amnesty International, Community Cares, Second Harvest Food Programs, and Love Packages.
Certification
First Aid/CPR/AED Certification
RESA Teaching Certification
Gerontology Certification- La Crosse, WI.
Hospice/Respite Vendor- La Crosse,WI.
NAMI Family to Family Instructor ( 4 yrs) La Crosse,WI
NAMI News Editor- WI.
Timeline
VA Care Coordinator
2-1-1 Big Bend
11.2023 - 12.2023
Employment Specialist- Vocational Rehabilitation
Goodwill Industries Big Bend, Inc.
08.2022 - 08.2023
Motorist Services Compliance Officer
Florida Department of Highway Safety & Motor Veh.
03.2021 - 06.2022
Word Processing Systems Operator
Florida State Hospital
11.2017 - 02.2021
Unit Treatment Rehab Specialist
Florida State Hospital
11.2013 - 11.2017
Substitute Teacher, K-12
Grady County Board of Education
02.2010 - Current
CNA/SNA Certification - CNA
Western Wisconsin Technical College
Associate of Applied Science - Community Developmental Dis./ Special Education
Lead Occupational Therapist and AT Consultant at Sumner County Board of EducationLead Occupational Therapist and AT Consultant at Sumner County Board of Education