Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Pamela Briscoe

Indianapolis,IN

Summary

Dynamic leader with a proven track record at Biglots, enhancing store operations and boosting sales through innovative strategies and active persuasion. Skilled in financial acumen and staff development, I excel in driving merchandise flow and sales closing, evidenced by significant performance improvements. Expert in associate coaching and account management, I bring strong leadership and a results-oriented approach to exceed employer expectations.

Overview

25
25
years of professional experience

Work History

Team Lead Sales Associate

Biglots
Indianapolis, IN
09.2016 - 12.2024
  • Identified customer needs by asking questions and advising on best solutions.
  • Designed innovative approaches to improve overall store operations efficiency.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Listened to customer needs to identify and recommend best products and services.
  • Resolved customer complaints quickly and efficiently while maintaining a high level of professionalism.
  • Established efficient processes for tracking orders from start to finish.

Office Assistant

Keeping It Clean Services
Fishers, IN
02.2013 - 08.2014
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Monitored office expenses and submitted purchase requests.
  • Typed, formatted and edited correspondence and other documents.

Support Specialist

Indiana Department Of Education
Indianapolis, IN
01.2000 - 05.2012
  • Assisted with the arrangements and development of materials for regional meetings.
  • Prepared and maintained fiscal reports, including out-of-state travel requests and travel reimbursements.
  • Prepared and maintained budget databases related to schools and teachers.
  • Communicate in an effective, pleasant manner with representatives of local school districts.

Education

Associate of Science - Business

Marian University
Indianapolis, IN
05-2007

Skills

  • Financial acumen
  • Staff development
  • Strong leadership
  • Merchandise flow
  • Sales closing
  • Associate coaching
  • Floor operations
  • Account management

Affiliations

Vice President of Grandmothers of Athletes That Care An Non For Profit.

Volunteer dress for success fundraiser.

Timeline

Team Lead Sales Associate

Biglots
09.2016 - 12.2024

Office Assistant

Keeping It Clean Services
02.2013 - 08.2014

Support Specialist

Indiana Department Of Education
01.2000 - 05.2012

Associate of Science - Business

Marian University

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Pamela Briscoe