Pamela Burkes
Union City,GA
Summary
Accomplished Coordinator and Director with a proven track record at Movement Forward Inc. and Travel Leaders Group, enhancing team productivity and customer satisfaction. Expert in event planning and relationship building, successfully managed budgets and negotiated contracts, achieving operational excellence. Skilled in coordinating high-profile projects, demonstrating exceptional organizational and interpersonal abilities. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
24
24
years of professional experience
Work History
Coordinator, Meetings and Special Projects
Movement Forward Inc.
11.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
- Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
Executive Office Liaison
KLB, LLC
01.2022 - Current
- Provided high-level administrative planning and coordination support to Mayor Keisha Lance Bottoms for all post term affairs
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Worked closely with CAA, Ebony magazine, Essence magazine, Bloomberg, CNN and other businesses to arrange meetings, tapings and interviews
- Set up private jets and commercial flights, arranged car service and managed arrival/departure services for Mayor Bottoms. Accompanied Mayor Bottoms as staff when necessary.
Director/Corporate Meeting Planner
Travel Leaders Group
01.2000 - 05.2020
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Planned and executed all aspects of events and meetings for Williamsburg/Travel Leaders
- Organized groups from 10-1500 including registration and logistics.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Developed RFP's for submission to hotels and venues
- Negotiated and reviewed contracts for transportation, food and beverage, housing, speakers, travel, audio visual and decor
- Monitored multiple events simultaneously and effectively managed staff.
- Researched and created memorable and exquisite travel and meeting itineraries for high-level clients.
Education
Public Relations
University of Georgia
Athens, GASkills
- Customer Service
- Work Planning and Prioritization
- Relationship Building
- Meeting Coordination
- Event Planning
- Event Coordination
- Contract Negotiator
- Budget Planning
- Contract Management
Affiliations
- Member of Delta Sigma Theta Sorority Inc.
Timeline
Coordinator, Meetings and Special Projects
Movement Forward Inc.
11.2022 - Current
Executive Office Liaison
KLB, LLC
01.2022 - Current
Director/Corporate Meeting Planner
Travel Leaders Group
01.2000 - 05.2020
Public Relations
University of Georgia
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