Pamela Carr
Beech Grove,IN
Summary
Adept at driving operational efficiency and team leadership skilled in management and solving problem.
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization’s goals.
Overview
9
9
years of professional experience
Work History
Operations Manager
Hoosier Car and Truck LLC
12.2021 - Current
- Ensure day to day operations are performed in an cost-efficient way.
- Management of car parts ordering inventory for repairs needed before car sales.
- Analyzed 50 plus invoices, monthly utilities and other overhead bills.
- Approved and submit payments for invoices and shipments.
- Reviewed time clock data before payroll expenses are disbursed.
- Kept spending receipt recorded for accountant year end tax preparation.
- Developed and maintained relationships with external vendors and suppliers.
Provider Services Representative
Zostec Anesthesia Billing
03.2018 - 11.2021
- Acted as a liaison between providers and company leadership, effectively communicating concerns and feedback to facilitate continuous improvement initiatives.
- Administration tasks of documenting insurance contractual guidelines and agreements.
- Knowledge of Medicare, Medicaid and 3rd party insurance payment disbursement.
- Preparation of contract agreements for anesthesia physicians based on a year contract term.
- Provided exceptional support for credentialing processes including application completion, background checks, primary source verification activities as well as ongoing maintenance tasks such as recredentialing requests.
Claims Processor
Anthem Insurance Company
01.2016 - 02.2018
- Analyzed over 200 medical records and codes to determine if claims were processed or denied payment.
- Determined if claims were billed correctly according to Medicare guidelines.
- Updated billing codes as they changed in company database.
- Communicated with hospitals for further records evaluation to complete claims processes after denials.
- Transmitted correspondences to upper management for approvals and over-rides of claim submission.
- Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
Education
Bachelor of Science - Business Administration
Indiana Wesleyan University
Marion, IN05-2006
Skills
- Operations management
- Customer service
- Employee relations and conflict resolution
- Operational efficiency
- Decision-making
- Team Player
- Attention to Detail
Timeline
Operations Manager
Hoosier Car and Truck LLC
12.2021 - Current
Provider Services Representative
Zostec Anesthesia Billing
03.2018 - 11.2021
Claims Processor
Anthem Insurance Company
01.2016 - 02.2018
Bachelor of Science - Business Administration
Indiana Wesleyan University
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