Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

PAMELA CARR

Lees Summit,MO

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Loan Processing ManagerVendor Relations ManagerRisk Management SpecialistUnderwriterCompliance Analyst

Work Type

Full TimeContract WorkConsulting

Location Preference

RemoteHybrid
Location: Lees Summit, MOKansas City, MO
Open to relocation: No

Salary Range

$75000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time off401k match

Summary

Dynamic and results-driven professional with extensive experience in managing vendor relationships and negotiations, recognized for optimizing vendor performance and cultivating productive partnerships. Expertise in mortgage processing includes evaluating financial documents, assessing loan applications, and ensuring compliance with industry standards. Proven ability to streamline procedures enhances efficiency while fostering team collaboration, demonstrating reliability and adaptability in meeting evolving needs. Strong communication and problem-solving skills, combined with technical proficiency in mortgage software and regulatory guidelines, consistently drive successful outcomes.

Overview

17
17
years of professional experience

Work History

Senior Loan Processor

LeaderOne Financial
Lees Summit, MO
01.2024 - Current
  • Coordinated communication between clients, lenders, and real estate agents to expedite loan processing.
  • Evaluated credit reports and financial statements to assess borrower eligibility for loans.
  • Reviewed and analyzed loan applications for accuracy and compliance with underwriting guidelines.
  • Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.

Default Account Servicing Vendor Manager

Arvest Bank
Bentonville, AR
01.2023 - 01.2024
  • Developed and maintained strong relationships with key vendors to enhance service delivery.
  • Negotiated contracts to secure favorable terms and improve cost efficiency.
  • Conducted regular performance evaluations of vendors to ensure compliance and quality standards.
  • Led initiatives to identify and mitigate risks associated with vendor partnerships.
  • Achieved cost savings through skillful negotiation tactics during contract renewals or termination discussions with underperforming vendors.

Product Expert

ARIVE
San Ramon, CA
01.2022 - 01.2023
  • Conducted product training sessions to enhance team knowledge and customer engagement.
  • Collaborated with cross-functional teams to streamline product launches and improve user experience.
  • Analyzed customer feedback to identify trends and recommend product enhancements.
  • Developed comprehensive product documentation to support sales and marketing efforts.

Wholesale Processing Manager

Caliber Home Loans
Middleborough, MA
01.2020 - 01.2022
  • Oversaw daily processing operations to ensure compliance with industry regulations and company policies.
  • Streamlined workflow processes, enhancing efficiency in loan processing and document management.
  • Led team training initiatives, fostering skill development and improving overall team performance.
  • Managed resource allocation effectively, ensuring optimal staffing for peak processing periods.
  • Developed strong relationships with internal and external stakeholders for seamless collaboration and communication.

Loan Processing Manager

First Mortgage Solutions
Kansas City, MO
01.2019 - 01.2020
  • Oversaw loan processing workflows to ensure compliance with regulatory standards.
  • Optimized inter-departmental collaboration by establishing clear channels of communication between the sales team and underwriting staff.
  • Improved team productivity, coordinating training sessions on industry regulations and compliance standards for loan processors.
  • Led a team of loan processors to achieve high performance levels while maintaining strict adherence to regulatory requirements.

Vendor Manager

Veterans United Home Loans
Columbia, MO
01.2016 - 01.2018
  • Developed strategic vendor relationships to enhance service delivery and operational efficiency.
  • Oversaw contract negotiations, ensuring compliance with industry standards and organizational goals.
  • Collaborated closely with legal counsel to ensure compliance with applicable regulations and industry standards in all contracts executed with vendors.
  • Managed budget allocations for vendor services, aligning expenditures with financial targets and operational needs.
  • Conducted quarterly reviews with vendors to assess performance against contracts and identify improvement areas.

Loan Processing Manager

Veterans United Home Loans
Columbia, MO
01.2012 - 01.2016
  • Mentored junior staff in best practices for document verification and submission.
  • Reduced loan application processing time with the introduction of digital documentation management systems.
  • Consistently met or exceeded performance targets, driving an increase in overall department efficiency.
  • Streamlined loan processing procedures by implementing efficient workflow strategies, resulting in faster approvals and increased customer satisfaction.

Education

Bachelor of Science - English

University of Missouri
Columbia
05-2003

Skills

  • Processing procedures
  • Strong attention to detail
  • Mortgage underwriting expertise
  • Fraud detection awareness
  • Decision-making confidence
  • Documentation review
  • Credit evaluation
  • Interpersonal relationship building
  • Contract finalization
  • Financial document review
  • Quality control adherence
  • Legal compliance
  • Risk assessment acumen
  • Regulatory compliance

Timeline

Senior Loan Processor

LeaderOne Financial
01.2024 - Current

Default Account Servicing Vendor Manager

Arvest Bank
01.2023 - 01.2024

Product Expert

ARIVE
01.2022 - 01.2023

Wholesale Processing Manager

Caliber Home Loans
01.2020 - 01.2022

Loan Processing Manager

First Mortgage Solutions
01.2019 - 01.2020

Vendor Manager

Veterans United Home Loans
01.2016 - 01.2018

Loan Processing Manager

Veterans United Home Loans
01.2012 - 01.2016

Bachelor of Science - English

University of Missouri