Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Open To Work

PAMELA CARR

LeaderOne Financial
Lees Summit,MO

Work Preference

Job Search Status:

Open to work

Desired start date:

Immediately

Desired Job Title

Loan Processing ManagerVendor Relations ManagerRisk Management SpecialistUnderwriterCompliance Analyst

Work Type

Full TimeContract WorkConsulting

Location Preference

RemoteHybrid

Location:

Lees Summit, MOKansas City, MO

Open to relocation:

No

Important To Me

Career advancementWork-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time off401k match

Summary

Dynamic and results-driven professional with extensive experience in managing vendor relationships and negotiations, recognized for optimizing vendor performance and cultivating productive partnerships. Expertise in mortgage processing includes evaluating financial documents, assessing loan applications, and ensuring compliance with industry standards. Proven ability to streamline procedures enhances efficiency while fostering team collaboration, demonstrating reliability and adaptability in meeting evolving needs. Strong communication and problem-solving skills, combined with technical proficiency in mortgage software and regulatory guidelines, consistently drive successful outcomes.

11
Years of experience

Work History

Senior Loan Processor

2 Years 9 Months
LeaderOne Financial | Lees Summit, MO | 01.2024 - Current
  • Coordinated communication between clients, lenders, and real estate agents to expedite loan processing.
  • Evaluated credit reports and financial statements to assess borrower eligibility for loans.
  • Reviewed and analyzed loan applications for accuracy and compliance with underwriting guidelines.
  • Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.

Default Account Servicing Vendor Manager

1 Year
Arvest Bank | Bentonville, AR | 01.2023 - 01.2024
  • Developed and maintained strong relationships with key vendors to enhance service delivery.
  • Negotiated contracts to secure favorable terms and improve cost efficiency.
  • Conducted regular performance evaluations of vendors to ensure compliance and quality standards.
  • Led initiatives to identify and mitigate risks associated with vendor partnerships.
  • Achieved cost savings through skillful negotiation tactics during contract renewals or termination discussions with underperforming vendors.

Product Expert

1 Year
ARIVE | San Ramon, CA | 01.2022 - 01.2023
  • Conducted product training sessions to enhance team knowledge and customer engagement.
  • Collaborated with cross-functional teams to streamline product launches and improve user experience.
  • Analyzed customer feedback to identify trends and recommend product enhancements.
  • Developed comprehensive product documentation to support sales and marketing efforts.

Wholesale Processing Manager

2 Years
Caliber Home Loans | Middleborough, MA | 01.2020 - 01.2022
  • Oversaw daily processing operations to ensure compliance with industry regulations and company policies.
  • Streamlined workflow processes, enhancing efficiency in loan processing and document management.
  • Led team training initiatives, fostering skill development and improving overall team performance.
  • Managed resource allocation effectively, ensuring optimal staffing for peak processing periods.
  • Developed strong relationships with internal and external stakeholders for seamless collaboration and communication.

Loan Processing Manager

1 Year
First Mortgage Solutions | Kansas City, MO | 01.2019 - 01.2020
  • Oversaw loan processing workflows to ensure compliance with regulatory standards.
  • Optimized inter-departmental collaboration by establishing clear channels of communication between the sales team and underwriting staff.
  • Improved team productivity, coordinating training sessions on industry regulations and compliance standards for loan processors.
  • Led a team of loan processors to achieve high performance levels while maintaining strict adherence to regulatory requirements.

Vendor Manager

2 Years
Veterans United Home Loans | Columbia, MO | 01.2016 - 01.2018
  • Developed strategic vendor relationships to enhance service delivery and operational efficiency.
  • Oversaw contract negotiations, ensuring compliance with industry standards and organizational goals.
  • Collaborated closely with legal counsel to ensure compliance with applicable regulations and industry standards in all contracts executed with vendors.
  • Managed budget allocations for vendor services, aligning expenditures with financial targets and operational needs.
  • Conducted quarterly reviews with vendors to assess performance against contracts and identify improvement areas.

Education

Bachelor of Science - English

University of Missouri | Columbia | 05-2003

Skills

Processing procedures
Strong attention to detail
Mortgage underwriting expertise
Fraud detection awareness
Decision-making confidence
Documentation review
Credit evaluation
Interpersonal relationship building
Contract finalization
Financial document review
Quality control adherence
Legal compliance
Risk assessment acumen
Regulatory compliance

Timeline

Senior Loan Processor
LeaderOne Financial
01.2024 - Current
Default Account Servicing Vendor Manager
Arvest Bank
01.2023 - 01.2024
Product Expert
ARIVE
01.2022 - 01.2023
Wholesale Processing Manager
Caliber Home Loans
01.2020 - 01.2022
Loan Processing Manager
First Mortgage Solutions
01.2019 - 01.2020
Vendor Manager
Veterans United Home Loans
01.2016 - 01.2018
University of Missouri
Bachelor of Science from English
PAMELA CARR