Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Pamela Copeland

McDonough,GA

Summary

Vice President with extensive experience in Financial Lines and Commercial Lines Industry. Proven track record in risk management and strategic planning, driving financial success while mentoring. Adept at building client relations and executing innovative sales strategies, fostering collaboration for sustainable growth. Excel both independently and within team environments. Utilizing strong organizational and analytical skills, I thrive on delivering efficient, customer-focused solutions and growing long-term, productive relationships with clients and colleagues.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Vice President | Professional Lines Broker

Amwins Access Insurance Services
07.2020 - Current
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Identified opportunities to improve business process flows and productivity.
  • Increased company growth through collaboration with sales and marketing departments.
  • Risk Analyst
  • Build and Maintain Client Relations
  • Over see and maintain a book of New and Renewal Business
  • Training
  • Microsoft Products


Vice President | Underwriter

Amwins Access Insurance Services
04.2015 - 07.2020
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiative in building products that supported growth of the division in Professional Lines Placement
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.
  • Build and Manage a profitable book of business
  • Mentor future Brokers and Underwriters
  • Demonstrated proficient leadership skills to motivate employees
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Delivered strong financial performance despite challenging economic conditions by executing prudent risk management strategies throughout all aspects of business operations.


Associate Broker

AmWins Brokerage
01.2014 - 04.2015
  • Continually updated marketing materials to maintain a compelling brand image that attracted new clients and retained existing ones effectively.
  • Proofed documents for grammar errors and to check accuracy of details.
  • Expanded referral network by attending industry events, building professional relationships with fellow brokers and agents, leading to increased business opportunities.
  • Risk Analyst
  • Client Relations
  • Training
  • Microsoft Products
  • Customer Service

Associate Broker

Gresham & Associates
01.2001 - 01.2015
  • Collaborated closely with other brokers, creating a productive work environment that fostered teamwork and shared knowledge.
  • Communicated effectively with all stakeholders and team players to keep everyone well-informed.
  • Client Relations
  • Training
  • Microsoft Products
  • Customer Service

Education

High School Diploma -

Henry County High School

Business, Management, Marketing

Gordon College
Barnesville, GA

Skills

  • Professional Lines Specialist
  • Commercial Insurance Consultant
  • Coaching and Mentoring
  • Risk management
  • Data analysis
  • Sales and Marketing
  • Strategic planning

Certification

  • Insurance Agent, Property & Casualty License - Issued Mar 2015 - Current Credential ID 3011573
  • Management Liability Insurance Specialist (MLIS) - Issued Sep 2011 - Current | Credential ID MLIS | International Risk Management Institute, Inc. (IRMI)

Timeline

Vice President | Professional Lines Broker

Amwins Access Insurance Services
07.2020 - Current

Vice President | Underwriter

Amwins Access Insurance Services
04.2015 - 07.2020

Associate Broker

AmWins Brokerage
01.2014 - 04.2015

Associate Broker

Gresham & Associates
01.2001 - 01.2015

High School Diploma -

Henry County High School

Business, Management, Marketing

Gordon College