Pamela Crew
Ft Lauderdale,FL
Summary
Proficient in any job set forth in front of me, experienced in retail, customer service, computers, scheduling, assisting, basically in all areas required of the job when giving the opportunity. Great team player.
Overview
25
25
years of professional experience
Work History
After School Counselor
YMCA Of South Florida
Ft Lauderdale FL
10.2023 - Current
- Coordinated after-school activities contributing to individual student growth and development.
- Built productive, lasting connections with individual students.
- Led new staff in guidance activities in classrooms and small group settings.
- Counseled individuals and small groups of children, focusing on personal, social and emotional growth and development.
Dispatcher
Transportation America
07.2019 - 02.2020
- Communicated with individuals within inbound call center setting to complete dispatch support for driver calls.
- Reported delays, accidents or other traffic and transportation situations.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
DSP II
Sunrise Arc
07.2017 - 01.2019
- Tracked and reported clients' progress based on observations and conversations.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Documented current patient information to update vital signs, behaviors and eating habits.
- Transported clients to doctor's appointments and errands.
Dispatcher
Transportation America
09.2016 - 07.2017
- Communicated with individuals within inbound call center setting to complete dispatch support for driver calls.
- Reported delays, accidents or other traffic and transportation situations.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Teacher's Assistant
Tavares Elementary
08.2015 - 07.2016
- Supervised students and maintained security throughout school buildings and on field trips.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
- Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
- Conducted special assessments and tutoring sessions to support individual student needs.
Teacher's Assistant
Lake Hills School
10.2014 - 07.2015
- Supervised students and maintained security throughout school buildings and on field trips.
- Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
- Graded homework assignments, tests and special projects.
- Tutored and supported students individually and in groups by reteaching and reviewing lesson concepts.
- Distributed classroom materials and supplies such as pencils, paper and art materials.
- Monitored students in class, hallways and cafeteria to supervise, enforce rules and support lead teacher.
Dispatch Supervisor
Tender Loving Care Daycare
06.2009 - 05.2012
- Monitored attendance and productivity for employees by maintaining accurate and updated records.
- Reviewed scope of each project to estimate number of man-hours required.
- Reported delays, accidents or other traffic and transportation situations.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Managed daily delivery and work schedules to maximize coverage.
- Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards.
Dispatcher
M and T Transportaton
10.2006 - 06.2009
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Reported delays, accidents or other traffic and transportation situations.
Pharmacy Technician
Walgreen's Pharmacy
11.2000 - 12.2004
- Interpreted and processed medication orders under supervision of pharmacist.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Prepared prescription transfers to other pharmacies.
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Education
High School Diploma -
Plantation High School
Plantation, FL06.1993
Skills
- Delegating work
- Service planning
- Improving operations
- Processing orders
Timeline
After School Counselor
YMCA Of South Florida
10.2023 - Current
Dispatcher
Transportation America
07.2019 - 02.2020
DSP II
Sunrise Arc
07.2017 - 01.2019
Dispatcher
Transportation America
09.2016 - 07.2017
Teacher's Assistant
Tavares Elementary
08.2015 - 07.2016
Teacher's Assistant
Lake Hills School
10.2014 - 07.2015
Dispatch Supervisor
Tender Loving Care Daycare
06.2009 - 05.2012
Dispatcher
M and T Transportaton
10.2006 - 06.2009
Pharmacy Technician
Walgreen's Pharmacy
11.2000 - 12.2004
High School Diploma -
Plantation High School