Summary
Overview
Work History
Education
Skills
Timeline
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PAMELA DELGADO CARTAGENA

Reading,PA

Summary

Skilled Pharmacy Technician with background in medical prescription assistance and customer service. I learned many organizational, multitasking, service and communication skills in previous roles which I can offer to future jobs. My passion is to work with people, build relationships, and give back to my community. I am very organized, responsible, passionate, and flexible at my job. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics.

Overview

9
9
years of professional experience

Work History

Pharmacy Technician

Berks discount pharmacy
03.2018 - 09.2024
  • Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist
  • Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs
  • Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations
  • Protects patients and employees by adhering to infection-control policies and protocols
  • Organizes medications for pharmacists to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies
  • Maintains records by recording and filing physicians' orders and prescriptions
  • Generates revenues by calculating, recording, and issuing charges
  • Ensure medication availability by delivering medications to patients and departments
  • Prepares reports by collecting and summarizing information
  • Contributes to team effort by accomplishing related results as needed
  • Working with insurance and outpatients professionals to process medication authorizations
  • Prepared compound medications under the supervision of a licensed pharmacist.
  • Mixed pharmaceutical preparations according to written prescriptions.
  • Entered prescription information into computer databases.

Pharmacy Technician

Reading hospital tower health
Reading, PA
05.2019 - 05.2024
  • Pharmacy Technician assists the pharmacist in his/her professional responsibilities in providing pharmacy services
  • Working under the direction of a licensed pharmacist, participates in the preparation, dispensing, distribution and return of patient specific medications including intravenous admixtures, supplies and maintains automated technology equipment, packages unit of use dosages, maintains and transports pharmaceuticals, and performs tasks associated with regulatory compliance
  • Documents activities as indicated and performs other duties as required
  • An oncology technician helps administer radiation and pharmaceutical therapies to cancer patients
  • As part of a team of oncologists, you will be tasked with a variety of work when helping patients
  • When administering radiation, it will be your responsibility to ensure patient safety by measuring out the amount and duration of radiation applied
  • When administering pharmaceuticals, you will need to give correct dosages relevant to a patient's medical history and other treatments they may be undergoing

Customer Service Representative

Western union
02.2016 - 03.2018
  • In this customer service I obtained most of my experience
  • I worked in customer service for almost two years and I was doing a little bit of everything
  • I worked alone most of the time
  • I gained a lot of customer service experience because I was the one doing the returns and taking care of most of the customers' concerns
  • I was also doing western union and bills payment
  • Finally, I was handling incoming and outgoing calls

Education

PTCB CERTIFIED - Pharmacy technician

01.2019

High school diploma -

I-lead charter school
Reading, PA
01.2016

Skills

Word

Access

Excel

Inventory management

Insurance processing

Attention to detail

Insurance verification

Timeline

Pharmacy Technician

Reading hospital tower health
05.2019 - 05.2024

Pharmacy Technician

Berks discount pharmacy
03.2018 - 09.2024

Customer Service Representative

Western union
02.2016 - 03.2018

PTCB CERTIFIED - Pharmacy technician

High school diploma -

I-lead charter school

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PAMELA DELGADO CARTAGENA