Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Pamela Diaz

Kearny

Summary

Bilingual professional with a background in customer service and administrative support. Known for problem-solving skills and commitment to client satisfaction, contributing to enhanced communication and efficient case management.

Overview

5
5
years of professional experience

Work History

Paralegal

Parra Klein LLC
Elmwood Park
07.2025 - Current
  • Assisted attorneys with drafting legal documents and correspondence.
  • Communicated with clients to gather necessary information for cases.
  • Organized and maintained case files for easy access and reference.

DOT Administrator

Seabra Group
Newark
06.2024 - 06.2025
  • Managed daily office operations and ensured smooth workflow.
  • Maintained and organized electronic and physical filing systems.
  • Facilitated communication between departments to enhance collaboration.
  • Implemented office procedures to streamline administrative tasks effectively.
  • Performed data entry tasks into computer databases from paper documents.

Customer Service Representative

Walmart
Kearny
02.2021 - 10.2024
  • Assisted customers with inquiries and product selection.
  • Resolved customer complaints and issues effectively.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Assistant Teacher

Storyhall Daycare
Newark
08.2020 - 12.2020
  • Assisted educators in implementing daily lesson plans and activities.
  • Supervised children during playtime to ensure safety and engagement.
  • Organized classroom materials and maintained a clean learning environment.

Education

Bachelor of Arts - Political Science

Seton Hall University
South Orange, NJ
05-2024

High School Diploma -

East Side High School
Newark, NJ
06-2020

Skills

  • Data entry
  • Problem solving
  • Proficient in MS office
  • Administrative support
  • Bilingual – English, Spanish
  • QuickBooks

Affiliations

New Jersey Law and Education Empowerment Project (NJLEEP): 2016 -2020

Timeline

Paralegal

Parra Klein LLC
07.2025 - Current

DOT Administrator

Seabra Group
06.2024 - 06.2025

Customer Service Representative

Walmart
02.2021 - 10.2024

Assistant Teacher

Storyhall Daycare
08.2020 - 12.2020

Bachelor of Arts - Political Science

Seton Hall University

High School Diploma -

East Side High School
Pamela Diaz