Pamela Grooms
Xenia,OH
Summary
Proven leader with a track record of enhancing customer experience at Rural King by implementing strategic operational improvements. Excelled in team leadership and decision-making, significantly increasing store efficiency. Skilled in customer service and money handling, adept at fostering positive work environments and driving team success.
Overview
2023
2023
years of professional experience
Work History
Assistant Manager
Rural King
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
General Laborer
Graphic Packaging International
01.2010 - 08.2022
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Moved and cleared debris from work sites to dispose of in designated areas.
Cashier
Hometown Velero
02.2008 - 12.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Property Manager
LeMarr Rentals
01.1993 - 02.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Accounting - Accounting
Greene County Career Center
Xenia, OH05.1983
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
General Laborer
Graphic Packaging International
01.2010 - 08.2022
Cashier
Hometown Velero
02.2008 - 12.2010
Property Manager
LeMarr Rentals
01.1993 - 02.2007
Assistant Manager
Rural King
Accounting - Accounting
Greene County Career Center