Pamela Hart
Brandon,MS
Summary
Hardworking and passionate job seeker with strong organizational and interpersonal skills eager to secure a part-time position. Ready to help team achieve company goals.
Overview
44
44
years of professional experience
Work History
Vice President of Community Relations
Trustmark Bank
07.2015 - 06.2021
- Cultivated strong relationships with senior management, regional and division management, department heads including bank branch associates in an effort to promote collaboration in order to make gifting decisions in line with company goals to support communities where Trustmark serves.
- Managed $3M gift budget.
- Leveraged technology to automate workflows and streamline processes for marketing, advertising, corporate communications and community relations.
- Maintained gift/donation online system including but not limited to all declinations, approvals and documentation.
- Processed all accounts payable payment requests for gifts companywide, averaged 375 annually.
- Negotiated contract with outside company fulfillment center for company logo items.
- Participated in marketing meetings for new advertising ideas, renaming products and naming new products and services.
Vice President Marketing
Cadence Bank
08.1998 - 06.2021
- Enhanced company reputation by executing successful public relations efforts and maintaining strong media relationships.
- Assisted various departments with trade shows and industry events to showcase company offerings, generating qualified leads for business growth.
- Collaborated with area presidents to develop customer outreach strategies that drove revenue growth across multiple channels within our region.
- Developed plan to introduce and install new branding strategies and marketing collateral for company campaigns.
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives.
- Preserved brand integrity by monitoring consistency and quality of marketing content.
- Directed training for branch staff on customer service and marketing initiatives.
- Continually maintained and improved company's reputation and positive image in markets served.
- Responsible for planning and executing grand openings, branch events and sponsored events.
Retail Sales Associate
Gayfer's Department Store
01.1977 - 08.1998
- Greeted customers and helped with product questions, selections, and purchases while providing excellent customer service.
- Maintained a clean and organized store environment.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
- Experience in department and store management.
- Experience in training associates.
- Experience is supervision of sales associates.
- Numerous customer service awards and Elizabeth Arden Cosmetic Dream Vacation winner for exceeding sales goals.
Education
BBA - Business Administration
Belhaven University
Jackson, MS05-1978
Associate of Arts - Retail Merchandising
Mississippi University For Women
Columbus, MS05-1978
Skills
- Team leadership
- Relationship building
- Decision-making
- Customer service
- Training and mentoring
- Experience with Microsoft products
- Budget oversight
- Account management
- Communication and interpersonal skills
Timeline
Vice President of Community Relations
Trustmark Bank
07.2015 - 06.2021
Vice President Marketing
Cadence Bank
08.1998 - 06.2021
Retail Sales Associate
Gayfer's Department Store
01.1977 - 08.1998
BBA - Business Administration
Belhaven University
Associate of Arts - Retail Merchandising
Mississippi University For Women
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