Summary
Overview
Work History
Education
Skills
Timeline
Generic
Pamela Henderson

Pamela Henderson

Analyst and Customer Service Representative
Stamford,CT

Summary

Passionate Analyst motivated to positively impact individuals with knowledgeable and caring support. Never shies away from assignments and always goes beyond requirements to make lasting difference. Offers excellent multitasking and problem-solving abilities.

Overview

22
22
years of professional experience

Work History

Billing and Contract Analyst

EXSIF Worldwide Inc
Purchase, New York
04.2017 - Current
  • Set up Customer's information in multiple programs.
  • Input and monitored incoming contracts and service agreements for correct pricing and information.
  • Coordinated changes to agreement which might occur during contract lifetime.
  • Oversaw contracts and Billing for the entire company using both manual and automated strategies.

Technical Support Specialist

EXSIF Worldwide Inc
Purchase, New York
04.2001 - 04.2017
  • Monitored systems in operation and quickly troubleshot errors.
  • Maintained company website EDOCS for it's lifetime with each individual tank's, technical certificates, specifications, product list, testing certificates and individual drawings.
  • Maintained hard copy files for these tanks.
  • Worldwide support for internal and external persons as assistant to the engineer for any data needed for our tanks.

Education

High School Diploma -

Mount Vernon High School
Mount Vernon
06.1989

Skills

  • Contract Amendments
  • Critical Thinking
  • Contract Reviews and Edits
  • Confidential Records Management
  • Contract Analysis
  • Customer Satisfaction
  • Records and Database Management
  • Teamwork and Collaboration

Timeline

Billing and Contract Analyst

EXSIF Worldwide Inc
04.2017 - Current

Technical Support Specialist

EXSIF Worldwide Inc
04.2001 - 04.2017

High School Diploma -

Mount Vernon High School

Similar Profiles

CREATE PROFILE
Pamela HendersonAnalyst and Customer Service Representative