Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Hendrickson

Coon Rapids,MN

Summary

Proven track record in delivering exceptional customer service and maintaining a safe driving record, as demonstrated during my tenure at Waypoint Delivery. Skilled in GPS operation and vehicle maintenance, I excel in time management and teamwork, significantly enhancing delivery efficiency and patient care outcomes.

Overview

27
27
years of professional experience

Work History

Delivery Driver

Waypoint Delivery
05.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

PCA

Audrie Home Health Care
08.2017 - Current
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

PCA

Private Care
02.2015 - 07.2017

Providing personal care,preparing meals,light housekeeping,assisting to appointmets.

CNA

Medical Staffing Network Healthcare LLC
01.2007 - 05.2015
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

PCA

Allina Hospitals & Clinics
12.1997 - 01.2007

Rooming pts,ekgs,phlebotomy, assisting Drs and RNs,vitals connecting patients to monitors.

Education

Diploma -

Lincoln High Schoo!
Floodwood, MN
06.1981

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Time Management
  • Dependable and reliable
  • Safe Driving Record
  • GPS Operation
  • Vehicle Cleaning and Maintenance

Timeline

Delivery Driver

Waypoint Delivery
05.2024 - Current

PCA

Audrie Home Health Care
08.2017 - Current

PCA

Private Care
02.2015 - 07.2017

CNA

Medical Staffing Network Healthcare LLC
01.2007 - 05.2015

PCA

Allina Hospitals & Clinics
12.1997 - 01.2007

Diploma -

Lincoln High Schoo!
Pamela Hendrickson