Pamela Ilieva
San Francisco,CA
Summary
Dynamic and engaging professional with extensive experience in hospitality, including a successful tenure at Harry's Bar. Proven ability in drink recommendations and responsible alcohol service, complemented by strong sales reporting skills. Recognized for maintaining workspace cleanliness and delivering exceptional customer satisfaction in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Bartender
Harry`s Bar
06.2024 - Current
- Prepared and served a variety of cocktails and beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Developed knowledge of drink recipes and local spirits to provide informed recommendations.
Registered Dental Assistant
Downtown Dentist SF
04.2019 - 06.2024
- Assisted in patient preparation and comfort for dental procedures.
- Managed sterilization of instruments and maintained a clean, organized workspace.
- Recorded patient medical histories and updated records accurately.
- Collaborated with dentists to develop treatment plans tailored to patient needs.
Bartender
DecoDance
01.2018 - 02.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Server
Axiom Hotel
01.2017 - 01.2019
- Delivered exceptional customer service in high-volume dining environment.
- Trained new staff on menu offerings and service protocols.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order delivery processes.
Education
No Degree - Engineering
University of Ruse, Bulgaria
Bulgaria04-2015
GED - Entrepreneurial Management
High School of River Shipbuilding And Navigation
Ruse, Bulgaria05-2013
Skills
- Drink recommendations
- Sales reporting
- Workspace cleanliness
- Patience and tolerance
- Engaging personality
- Responsible alcohol service
- Cash register operation
Timeline
Bartender
Harry`s Bar
06.2024 - Current
Registered Dental Assistant
Downtown Dentist SF
04.2019 - 06.2024
Bartender
DecoDance
01.2018 - 02.2023
Server
Axiom Hotel
01.2017 - 01.2019
No Degree - Engineering
University of Ruse, Bulgaria
GED - Entrepreneurial Management
High School of River Shipbuilding And Navigation