Pamela Irizarry Mendez
Meriden,CT
Summary
I can handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude—willing to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Wood N Tap
06.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Crew Member
Wendys
12.2021 - 06.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Francis T. Maloney High School
Meriden, CTBachalors - Forensic Psychology
Bay Path University
Longmeadow, MA12.2027
Skills
- Bilingual
- Decision-Making
- Active Listening
- Excellent Communication
- Problem-Solving
- Multitasking
- Adaptable and Flexible
- Cool Under Pressure
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Server
Wood N Tap
06.2022 - Current
Crew Member
Wendys
12.2021 - 06.2022
High School Diploma -
Francis T. Maloney High School
Bachalors - Forensic Psychology
Bay Path University
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