Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Jerauld

Erlanger,KY

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

11
11
years of professional experience

Work History

Manager

SUBWAYRestaurants
Ft Mitchell , KY
11.2003 - 08.2008
  • Developed and implemented strategies to increase customer satisfaction and service
  • Coached, mentored and trained team members in order to improve their job performance.
  • Managed inventory
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Employee Trainer

Merry Maids
Latonia, KY
01.2001 - 07.2003
  • Monitored progress of employees after training sessions to ensure successful implementation of learned skills.
  • Evaluated effectiveness of existing training programs by collecting feedback from participants.
  • Maintained up-to-date records of all employee trainings completed
  • Went out on the job to train and check their performances.
  • Coached managers and supervisors on how to effectively deliver information during trainings.

Crew Member

McDonald's Restaurant
Bellevue, KY
01.1998 - 04.2000
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.

Education

Bachelor of Science - Criminal Justice

Bryant And Stratton College
Online Campuses
08-2027

GED -

Newport High School
Newport, KY
06-2005

Some College (No Degree) - Cosmetology Education

Gateway Community And Technical College
Covington, KY

Skills

  • Performance Management
  • Staff Development
  • Strategic Planning
  • Cross-Functional Teamwork
  • Budget Control
  • Time Management
  • Staff Management
  • Performance Evaluations

Timeline

Manager

SUBWAYRestaurants
11.2003 - 08.2008

Employee Trainer

Merry Maids
01.2001 - 07.2003

Crew Member

McDonald's Restaurant
01.1998 - 04.2000

Bachelor of Science - Criminal Justice

Bryant And Stratton College

GED -

Newport High School

Some College (No Degree) - Cosmetology Education

Gateway Community And Technical College

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Pamela Jerauld