I like to travel to see other places and meet other people
I like to write poetry and take pictures
Pamela Jones
Cedar Creek,Texas
Summary
Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Shelter Advocate
Bastrop County Women's Shelter Dba Family Crisis C
10.2015 - 11.2024
Completed intakes and rules for incoming clients.
Documented data via computer on client's daily activities.
Aided in keeping the residence clean and welcoming.
Provided crisis intervention between clients.
Suggested safety plans for clients.
Transported clients to different agencies.
Staffed with other advocates daily concerning the progress of the clients.
Created and maintained files for each client.
Provided information on other resources.
Provided grocery shopping and essential items for the shelter.
Tax Examiner
Internal Revenue Service, IRS
02.1975 - 09.1999
- Communicated with taxpayers in writing and by telephone.
- Kept case data and contact information up to date to expedite proceedings.
Education
No Degree - Basic Studies
Austin Community College
Austin, TXHigh School Diploma -
Bastrop High Scool
Bastrop, TXNo Degree - Dental Tech
Texas State Technical Institute
Waco, TXSkills
- Communication
- Problem Solving
- Time Management
- Leadership
- Customer Service
- Interpersonal Skills
- Attention to Details
- Strong Work Ethic
- Organizational Skills
- Conflict Resolution
- Analytical Thinking Skills
- Client advocacy
- Boundaries establishment
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
Affiliations
- Bastrop County African American Cultural Center
- Saul Wright Cemetery Association
- Texas Historical Commission
- Historic Educational and Resources Taskforce
- Hopewell-Rosenwald School Association
- Central Texas Afro-American Historical and Genealogicalelogical
Certification
Certified in CPR
Several production and accuracy awards
Received monetary awards on a continual basis for meeting and exceeding productivity and accuracy expections
Interests
Timeline
Shelter Advocate
Bastrop County Women's Shelter Dba Family Crisis C
10.2015 - 11.2024
Tax Examiner
Internal Revenue Service, IRS
02.1975 - 09.1999
Certified in CPR
No Degree - Basic Studies
Austin Community College
High School Diploma -
Bastrop High Scool
No Degree - Dental Tech
Texas State Technical Institute
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