Pamela Kwiatkowski

Responsible for performing a variety of entry-level clerical work including mail distribution, scanning and indexing permanent records, performing other miscellaneous duties such as, filing
and opening new cases, preparing a variety of Court Orders, answering telephone and assisting customers. Employee must exercise tact and courtesy in contact with the general public. Work is performed under the general supervision of the Clerk. Serves as a support position to Newport News Circuit Court Clerk’s Office Personnel. Uses the Virginia Supreme Court Case Management System (CCMS) and Case Imaging System (CIS) to receipt, scan, index and verify civil and criminal related case documents and other court related documents as designated by the Clerk. Receipts, files and enters new civil, criminal, and miscellaneous cases into CCMS; assigns docket numbers and files court documents; removes ended cases from the docket; assist with jury management and necessary. Performs general office duties to include opening mail and distributing to appropriate personnel and/or departments. Answers telephone and greets visitors; provides information or refers caller to appropriate personnel and/or department. Assists general public in record room by accessing and copying records; maintains security of permanent records within the Circuit Court Clerk’s Office.

As a magistrate, I provided an independent, unbiased review of complaints of criminal conduct brought by law enforcement or the general public. My duties included issuing various types of processes such as arrest warrants, summonses, search warrants, emergency protective orders, emergency custody orders, and certain civil warrants. I also conducted bail hearings in instances in which an individual is arrested to determine under what conditions the arrestee should be released from custody prior to trial. Magistrates provide services on an around-the-clock basis, conducting hearings in person or through the use of videoconferencing systems.

As a probation and parole officer, I was directed to provide supervision and case management for adults placed on probation, parole or post-release supervision. I was also responsible for assessing risk of recidivism, assisting with the development of goals and tasks to develop a case plan, administering drug tests, collecting DNA samples and fingerprints, taking photos and assessing gang risk, completing mental health assessments, assisting law enforcement with
investigations, completing home visits, networking with other affiliated state agencies, monitoring the collection and payment of restitution to crime victims, attending and testifying in court and making referrals for services required for those under their supervision. I was also granted the authority to issue an arrest warrant to confine probationer who are suspected of violating the terms and conditions of their supervision.

Facilitated cognitive-behavioral therapy groups for offenders, promoting positive behavioral change and reducing the risk of future offenses. Improved overall agency effectiveness by participating in regular training programs focused on evidence-based practices. Addressed any identified barriers to successful reentry by connecting clients with appropriate resources and support networks. Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions. Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.

Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved. Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing. Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members. Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.

As a probation and parole officer, I was directed to provide supervision and case management for adults placed on probation, parole or post-release supervision. I was also responsible for assessing risk of recidivism, assisting with the development of goals and tasks to develop a case plan, administering drug tests, collecting DNA samples and fingerprints, taking photos and assessing gang risk, completing mental health assessments, assisting law enforcement with
investigations, completing home visits, networking with other affiliated state agencies, monitoring the collection and payment of restitution to crime victims, attending and testifying in court and making referrals for services required for those under their supervision. I was also granted the authority to issue an arrest warrant to confine probationer who are suspected of violating the terms and conditions of their supervision.
Facilitated cognitive-behavioral therapy groups for offenders, promoting positive behavioral change and reducing the risk of future offenses. Improved overall agency effectiveness by participating in regular training programs focused on evidence-based practices. Addressed any identified barriers to successful reentry by connecting clients with appropriate resources and support networks. Testified in court proceedings as an expert witness on behalf of assigned caseloads, providing valuable information for judicial decisions. Managed high-risk cases with exceptional care and vigilance, minimizing potential threats to public safety.