Pamela Landis
Henrietta
Summary
Experienced Financial Aid Administrator skilled in student advising and compliance regulation. Specializes in developing academic plans and optimizing operations to improve student support. Strong background in financial aid administration and academic advising, effectively guiding diverse student populations. Resourceful in managing financial aid processes, with expertise in financial aid software and regulatory compliance.
Overview
21
21
years of professional experience
Work History
FInancial Aid Administrator
Wayland Baptist University
Wichita Falls
01.2022 - Current
- Advised students on financial aid options and eligibility requirements.
- Reviewed and verified documentation for federal and state financial aid programs.
- Processed financial aid applications for students at Wayland Baptist University.
- Maintained accurate records of student financial aid packages and disbursements.
- Maintained accurate records of all student transactions related to financial aid programs.
- Collaborated with academic departments to ensure compliance with federal regulations.
- Resolved student inquiries regarding financial aid status and processes effectively.
- Participated in meetings with faculty, staff, students regarding changes in policies, procedures related to Financial Aid Administration.
Academic Advisor
Wayland Baptist University
Wichita Falls
01.2021 - Current
- Developed personalized academic plans for diverse student populations.
- Advised students on academic programs and course selections.
- Monitored student progress and provided timely interventions.
- Guided students in setting goals and achieving educational objectives.
- Evaluated student needs and developed educational plans, fostering academic progress.
- Collaborated with faculty to enhance student support services.
- Counseled students in career planning, job placement and academic goals.
- Coordinated registration procedures at the beginning of each semester, ensuring that all paperwork was completed accurately.
- Directed and participated in recruitment and enrollment activities.
Office Manager
Wayland Baptist University
Wichita Falls
01.2006 - Current
- Streamlined office operations to enhance workflow and communication efficiency.
- Managed front desk operations by greeting visitors, answering questions, and directing them to appropriate personnel.
- Handled phone calls, responded to emails, routed mail, and coordinated courier services to maintain effective communication.
- Oversaw inventory management to ensure timely procurement of office supplies and equipment.
- Maintained organized filing system for records, correspondence, and essential documents.
- Resolved customer complaints or answered customers' questions.
Education
Master of Arts - Public Administration
Wayland Baptist University
Plainview, TX02-2012
Master of Arts - Management
Wayland Baptist University
Plainview, TX02-2009
Master of Arts - Human Services - Counseling
Wayland Baptist University
Plainview, TX08-2026
Skills
- Financial aid administration
- Compliance regulation
- Financial documentation
- Financial strategy
- Tuition support
- Project management
- Academic advising
- Student counseling
- Student assistance
- Effective communication
- Verbal communication
- Microsoft Office
- Relationship building
Accomplishments
- Distinguished External Service Award
Timeline
FInancial Aid Administrator
Wayland Baptist University
01.2022 - Current
Academic Advisor
Wayland Baptist University
01.2021 - Current
Office Manager
Wayland Baptist University
01.2006 - Current
Master of Arts - Public Administration
Wayland Baptist University
Master of Arts - Management
Wayland Baptist University
Master of Arts - Human Services - Counseling
Wayland Baptist University