Pamela Leesher
Odessa,TX
Summary
Accomplished Certified Case Manager at Encompass Health Rehabilitation Hospital, adept in care planning and critical thinking, significantly reduced hospital readmissions. Excelled in team collaboration and quality improvement, enhancing patient outcomes and access to healthcare for underserved populations. Skilled in case documentation and assessment, consistently ensuring HIPAA compliance and high client satisfaction.
Certified Case Management professional with comprehensive experience in client advocacy, care coordination, and resource management. Demonstrates strong focus on collaborative team efforts and consistently achieves desired outcomes. Skilled in assessing client needs, developing personalized care plans, and navigating complex healthcare systems. Reliable, adaptable, and effectively responds to changing requirements.
Overview
46
46
years of professional experience
Work History
Certified Case Manager
Encompass Health Rehabilitation Hospital
02.2019 - Current
- Reduced hospital readmissions by closely monitoring patient progress and adjusting care plans accordingly.
- Facilitated smooth transitions between care settings by establishing clear lines of communication among all involved parties.
- Coordinated discharge planning to facilitate seamless transitions from inpatient care settings to home or outpatient rehabilitation environments.
- Evaluated case management services on an ongoing basis to identify areas for improvement and implement necessary changes.
- Increased access to healthcare services for underserved populations by collaborating with community organizations to address gaps in care delivery systems.
- Ensured adherence to professional standards and regulatory requirements through meticulous documentation of case management activities.
- Conducted thorough assessments to identify patients'' needs, strengths, resources, barriers, and preferences to develop tailored intervention strategies.
- Maintained up-to-date knowledge of best practices in case management through continuing education courses and participation in professional conferences.
- Improved patient outcomes by developing comprehensive case management plans and coordinating with multidisciplinary teams.
- Enhanced client satisfaction through timely and effective communication, addressing concerns and clarifying treatment goals.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Certified Rehabilitation Registered Nurse
Encompass Health Rehabilitation Hospital
01.2013 - Current
- Ensured compliance with all regulatory requirements and professional standards for quality patient care within the rehabilitation setting.
- Provided compassionate care while respecting patients'' unique backgrounds, values, and preferences throughout the treatment process.
- Optimized resource allocation by prioritizing high-risk cases requiring immediate attention or specialized interventions during busy shifts on the rehab unit.
- Conducted comprehensive patient assessments and evaluated patient care plans.
- Developed strong rapport with patients, providing emotional support during challenging times in their recovery journey.
Staff Nurse
Encompass Health Rehabilitation Hospital
04.2006 - Current
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Regional Branch Manager
Nurses Unlimited
06.1996 - 02.2012
- Managed budgets to ensure financial stability and profitability for the regional branch.
- Conducted thorough performance evaluations to identify strengths, areas for improvement, and potential advancement opportunities among staff members.
- Developed high-performing teams by recruiting top talent, providing ongoing training, and promoting a collaborative work environment.
- Implemented efficient processes for managing daily operations including personnel scheduling, inventory control, and financial reporting.
- Enhanced communication within the team through regular meetings, clear expectations, and open channels for feedback.
- Assisted in the development of corporate policies geared toward maintaining a competitive edge within the industry.
- Collaborated with other regional branches to share best practices and achieve overall company goals.
Scrub Nurse /Registered Nurse, Operating Room
Medical Center Hospital Odessa
07.1979 - 06.1996
- Provided direct support to surgical team during procedures.
- Updated clinical knowledge continuously by attending professional development courses focused on current trends and advancements in perioperative nursing practice.
- Observed surgeon's body language, movements, and demeanor during operations to anticipate needs.
- Maintained up-to-date knowledge on emerging and updated surgical procedures to select correct instruments for specific surgeries.
- Improved operational efficiency by regularly examining, restocking, and replenishing surgical supply inventory.
- Enhanced teamwork among multidisciplinary medical staff by fostering open communication, creating an environment conducive to high-quality patient care.
- Administered medications as prescribed and checked for contradictions or potential complications.
- Enhanced patient safety by diligently performing pre-operative preparations and effectively organizing surgical instruments.
Education
Associate of Applied Science - Nursing
Odessa College
Odessa, TX06-1996
Skills
- Case evaluation
- Assessment skills
- Care planning
- Quality improvement
- Referral management
- Problem-solving
- Organization and multitasking
- Critical thinking
- Team collaboration
- HIPAA compliance
- Clear communication
- Active listening
- Case documentation
Timeline
Certified Case Manager
Encompass Health Rehabilitation Hospital
02.2019 - Current
Certified Rehabilitation Registered Nurse
Encompass Health Rehabilitation Hospital
01.2013 - Current
Staff Nurse
Encompass Health Rehabilitation Hospital
04.2006 - Current
Regional Branch Manager
Nurses Unlimited
06.1996 - 02.2012
Scrub Nurse /Registered Nurse, Operating Room
Medical Center Hospital Odessa
07.1979 - 06.1996
Associate of Applied Science - Nursing
Odessa College
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