Pamela Lehky
Midwest Transatlantic Lines
Huron,OH
20
years of professional experience
Detail-oriented Ocean Export Coordinator with proven expertise in customer service and logistics management. Skilled in problem-solving, time management, and building strong client relationships to ensure timely and compliant shipment processes.
Work History
Ocean Export Coordinator
16 Years 10 Months- Developed and maintained relationships with shipping lines, agents, and clients.
- Coordinated ocean freight shipments ensuring compliance with international regulations.
- Managed documentation processes including bills of lading and customs clearance.
- Oversaw cargo loading procedures to maximize container space utilization.
- Implemented process improvements to enhance shipment tracking efficiency.
- Trained new staff on export procedures and software systems used in operations.
- Resolved complex logistics issues through strategic problem-solving and communication.
- Analyzed shipment data to identify trends and optimize operational performance.
- Assisted in the development of marketing materials showcasing the company''s ocean export capabilities to attract new business opportunities.
- Managed complex shipments, ensuring timely delivery and customer satisfaction with attention to detail and proactive communication.
- Coordinated with international partners for seamless cargo movement, fostering strong relationships for future collaboration.
- Developed strategic relationships with carriers, resulting in improved service levels and more competitive rate offerings for clients.
Waitress
2 Years 9 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed table assignments and coordinated with kitchen staff for timely orders.
- Ensured cleanliness and organization of dining area to enhance guest experience.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associate of Science
Skills
Customer service
Time management
Excellent communication
Detail-oriented
Multitasking
Timeline
Ocean Export Coordinator
Midwest Transatlantic Lines
10.2009 - CurrentRead More
Waitress
ONTap
06.2006 - 03.2009Read More
Cuyahoha Community College
Associate of Science
Read More
Perfect Attendance Award
I have received a Perfect Attendance Award for the past 5 years