Brody Strickland
Bremen,Georgia
Summary
Result-driven candidate with extensive knowledge of logistics and a family background in general contracting/construction. Develops and maintains relationships with clients, carriers and suppliers. Possesses excellent problem-solving and communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Ocean Export Coordinator
Grove Services, Inc.
03.2024 - 09.2024
- Managed complex shipments, up to 80 at a time, ensuring timely delivery and customer satisfaction with attention to detail and proactive communication.
- Provided exceptional customer support throughout the entire shipping process by addressing inquiries promptly and effectively resolving any concerns or issues that arose during transit periods.
- Ensured compliance with all relevant regulations and industry standards, minimizing risk of penalties or delays in shipment processing.
- Assisted in the preparation of proposals and presentations to secure new business contracts, highlighting the company's ocean export expertise and competitive advantages.
- Collaborated with multiple parties to resolve shipment issues quickly, maintaining a high level of customer service and satisfaction.
- Trained new team members on company procedures, software applications, and industry best practices to promote team growth and success.
Logistics Clerk
Grove Services, Inc.
01.2021 - 03.2024
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Investigated discrepancies in shipping documents and resolved issues with partners.
- Prepared and submitted reports on import and export activity to management.
- Assisted with problem resolution and dispute management relating to import and export activities.
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Calculated weight, volume or cost of goods to be moved.
Documentation Clerk
Grove Services, Inc.
06.2020 - 01.2021
- Translated complex technical information into intuitive clear format.
- Developed comprehensive filing systems to maintain organized documentation for easy retrieval when needed.
- Assisted in developing comprehensive documentation for systems and procedures, improving knowledge sharing within the team.
- Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Prepared customer document packages to exact specifications, ensuring accuracy and meeting client deadlines.
Education
Business Management
University of West Georgia
CarrolltonSkills
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Leadership skills
Transportation Planning / Supply Chain Coordination
Reliability
Excellent Communication
Adaptability and Flexibility
Detail Oriented
Self Driven
Additional Information
Highly proficient with computer skills and software mastery. Fluent in Microsoft Excel.
Certification
- Microsoft Office 365
Interests
After having my college football career cut short I turned to golf for my competitive outlet. I am now a single digit handicap and a member at Oak Mountain Golf Club in Carrollton, GA. Golf has provided me many great opportunities to make and maintain professional relationships,
Avid outdoorsman, fished competitively in school and even earned a scholarship offer for tournament bass fishing. Now I enjoy getting out and chasing whatever will bite.
Timeline
Ocean Export Coordinator
Grove Services, Inc.
03.2024 - 09.2024
Logistics Clerk
Grove Services, Inc.
01.2021 - 03.2024
Documentation Clerk
Grove Services, Inc.
06.2020 - 01.2021
Business Management
University of West Georgia
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