Sandy Segovia
Streamwood,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Ocean Export Coordinator
Ocean Export Coordinator
Elk Grove Village, IL
01.2019 - Current
- TSA - STA certified
- Prepared bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
- Arranged delivery or storage of goods at destinations.
- Calculated weight, volume or cost of goods to be moved.
- Maintained open communication with global locations to facilitate smooth collaboration.
- Used excel for tracking spreadsheets to monitor information about customers, shipments and business activities.
- Worked flexible hours; night, weekend, and holiday shifts.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked with billing, Window clerk , import manifest , airfreight
Senior Living Advisor
Resident Assistant
Streamwood, United States
05.2018 - 12.2018
- Worked independently with minimal supervision.
- Built relationships with residents and community to promote long term business growth.
- Gained residents trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prioritized tasks and projects to meet tight deadlines.
Dental Receptionist
Receptionist And Staff
Elgin, IL
03.2017 - 04.2018
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Global Optical
Optical Assistant
Hoffman Estates, IL
05.2016 - 02.2017
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
- Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Education
High School Diploma -
Streamwood High School
Streamwood, IL05.2016
Skills
- bilingual (spanish & english)
- Communications skills
- Microsoft office knowledge
- Phone etiquette
- Working as a team
- Answering phone calls
- Excel & google docs expert
- Daily Logs
- Work Orders
- Customer Satisfaction
- Market Trend Analysis
- Import and Export Operations
- Critical Thinking
- Active Listening
- Team Meetings
- Systems Analysis
- Office Support
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Ocean Export Coordinator
Ocean Export Coordinator
01.2019 - Current
Senior Living Advisor
Resident Assistant
05.2018 - 12.2018
Dental Receptionist
Receptionist And Staff
03.2017 - 04.2018
Global Optical
Optical Assistant
05.2016 - 02.2017
High School Diploma -
Streamwood High School
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