Pamela Lindsey
Summary
Dynamic professional with a proven track record at Sam's Club, adept in customer service and team leadership. Excelled in motivating teams for efficiency and delivering exceptional client communication, ensuring customer satisfaction. Skilled in problem-solving and cash register operation, consistently enhancing the shopping experience. Giving employees encouragement for credits, upgrades and scan and go.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Front End Lead
Sam's Club
04.2024 - Current
- Responded to members concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Performed cash, card, and check transactions to complete customer purchases.
- Oversaw employee performance, corrected problems, and increased efficiency.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed and motivated employees to be productive and engaged in work.
Gift Associate
Bucee's
02.2024 - 04.2024
- Provided exceptional customer service by promptly addressing inquiries and resolving issues, resulting in positive feedback .
- Utilized social media platforms effectively as a means to showcase new products and create excitement around upcoming events.
- Demonstrated excellent problem-solving skills when faced with challenging situations or difficult customers, resulting in satisfactory resolutions for all parties involved.
- Handled high volumes of merchandise shipments with care, ensuring timely stocking of shelves for an uninterrupted shopping experience.
Lab Lead/Phlebotomist/ACL
Grifols Plasma Center
04.2017 - 08.2023
- Maintained a clean and organized work environment, promoting safety and reducing chances of contamination or errors.
- Troubleshot technical issues with laboratory instruments, resolving problems quickly to minimize downtime.
- Ensured accurate test results by conducting quality control checks on laboratory equipment and processes regularly.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Managed over other several other employees
- Packaged and staged product for shipment
- phlebotomy
- Alternative center lead, running reports, updating graphs, and handling donor complaints.
Pricing Coordinator
Lowe's
03.2012 - 03.2016
- Ran daily report for price changes and changed prices.
- Audits, inventory replenishment, and setting weekly ads.
- provided exceptional customer service, worked on sales floor, logistics, cashiering.
- Trained new employee's.
Optician
Associated Eye Care
09.2006 - 01.2008
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Adjusted frames to fit patient faces by bending and shaping with hands, tools, and heat.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Performed basic vision testing for new patients.
- reconciled invoices
- Entered frames into data base and set the prices.
Education
No Degree - Phlebotomy
Arapahoe Community College
Littleton, CO04-2015
High School Diploma -
Rangeview High School
Aurora, CO05-1987
Skills
- Customer service
- Time management
- Employee motivation
- Teamwork
- Client communication
- Cash register operation
- Problem-solving
- Attention to detail
- Decision-making
- Active listening
- Team leadership
- Friendly and helpful
Certification
Phlebotomy certification
Timeline
Front End Lead
Sam's Club
04.2024 - Current
Gift Associate
Bucee's
02.2024 - 04.2024
Lab Lead/Phlebotomist/ACL
Grifols Plasma Center
04.2017 - 08.2023
Pricing Coordinator
Lowe's
03.2012 - 03.2016
Optician
Associated Eye Care
09.2006 - 01.2008
No Degree - Phlebotomy
Arapahoe Community College
High School Diploma -
Rangeview High School