Pamela Long
Sanibel,FL
Summary
I have worked in several fields including administrative, sales, as well as manual. I have a strong work ethic and I am willing to learn new things.
Overview
55
55
years of professional experience
Work History
Front Desk Manager
Signal Inn
Sanibel, FL
09.2016 - 01.2026
- Oversaw daily front desk operations, ensuring exceptional guest service and satisfaction.
- Resolved guest complaints promptly, maintaining high standards of hospitality and service recovery.
- Coordinated with housekeeping and maintenance teams to address guest needs effectively.
- Developed and maintained relationships with local vendors to improve service offerings for guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Sales Associate
Why Knot
Sanibel, FL
12.2013 - 03.2020
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Resolved customer inquiries and complaints promptly, maintaining company reputation for quality service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Lunchroom/Recess Supervisor and /Substitute Secretary
Byron Community School District
Byron, IL
10.2005 - 01.2012
- Supervised student activities during recess, ensuring safety and engagement.
- Facilitated conflict resolution among students to promote positive interactions.
- Monitored playground equipment for safety compliance and maintenance needs.
- Facilitated the resolution of conflicts between students through mediation and communication techniques.
- Supported positive relationships among students by encouraging teamwork, empathy, and respect in the playground setting.
Various Positions
Quality Metal Finishing Co
Byron, IL
08.1970 - 05.2004
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Byron Community High School
Byron, IL05-1971
Skills
- Customer service
- Check-in and Check-out procedures
- Problem-solving skills
- Problem-solving
- Guest relations
- Guest services
Timeline
Front Desk Manager
Signal Inn
09.2016 - 01.2026
Sales Associate
Why Knot
12.2013 - 03.2020
Lunchroom/Recess Supervisor and /Substitute Secretary
Byron Community School District
10.2005 - 01.2012
Various Positions
Quality Metal Finishing Co
08.1970 - 05.2004
High School Diploma -
Byron Community High School