Pamela Lowery

• Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Monitor emr system for arrivals and check in of patient.
• Remove staples,stitches, and dressing wounds following Physicians guidelines
• Remove/Applies casting Braces and dressing as directed by physician
• Complete referral orders Mri's, Physical therapy following physicians guidelines
• Use MD tool box to e-scribe pharmacies to submit and refill patients' prescriptions.
• Dispense in house Mo Pharmacy for auto/wc patients
• Complete Daily Messages in MA inbox.
• New hire training
• Coordinated and supervised the daily workflow of clinical medical assistants.
• Identified, developed, and implemented strategies to improve patient care standards.

Assisted with hiring and training of new employees for the clinic's medical assistant team.

• Prepared and maintained sterile field for surgical procedures.
• Kept inventory of supplies and ordered new items as needed.

• Administered rapid tests for COVID and strep to help clinical staff assess conditions.
• Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
• Recorded vital signs and medical history for 100 patients each shift.
• Collaborated with local pharmacies to resolve and clarify issues with patient medication.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.

• Worked with operating facilities to schedule procedures on behalf of 3 surgeons.
• Distributed treatment and procedural information to patients.
• Checked patient insurance and collected pre-authorizations from providers.
• Gathered current medical information and reviewed histories to gather details for surgeons.
• 
  
• Led and motivated 10 employees through supervision, training and coaching on duties and daily operational activities.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Educated patients about medications, procedures and physician's instructions.

• Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
• Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
• Answered multi-line phone system and directed callers to requested personnel and departments.
• Entered patient information including insurance, demographic and health history into the system to keep all records up-to-date
• Greeted callers with enthusiasm, answering all phone calls by second ring.
• Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
• Organized charts, documents and supplies to maintain team productivity.
• Contacted pharmacies to submit and refill patients' prescriptions.