Detail-oriented Operations Coordinator specializing in event planning and cross-functional collaboration. Optimizes workflows and enhances training processes to drive efficiency. Builds strong relationships through effective communication and provides reliable administrative support and technical solutions.
Overview
14
14
years of professional experience
Work History
Operations Coordinator
Novartis
Cambridge, MA
10.2016 - Current
Manages headcount tracking, onboarding, and offboarding processes.
Facilitated training sessions to onboard new employees, enhancing their integration into the team.
Develops and maintains process documentation for operational procedures.
Coordinates calendar management and event planning activities.
Collaborates with cross-functional teams to align project goals and timelines.
Organizes meetings, conferences, and other events.
Plans delivery routing, team workflows, and promotional initiatives.
Developed strategies to streamline workflow processes, improving operational efficiency.
Created documentation outlining operating instructions, providing clear guidance for staff.
Provides technical support for internal software applications.
Develops relationships and partnerships with business leaders.
Supports oncology research initiatives and drug discovery efforts.
Executive Assistant
Baxalta
Cambridge, MA
01.2015 - 01.2016
Provided dedicated support to four Medical Program Leaders in the Hematology Department
Prepared complex domestic and international travel arrangements and expense reports
Coordinated events and activities, including clinical advisory boards, face-to-face meetings, and team-building outings, to enhance team collaboration and knowledge sharing
Documented key points and action items from management meetings for future reference. while attending management meetings
Created internal and external correspondence with accuracy and confidentiality
Developed and maintained databases, spreadsheets, complex presentations, and organizational charts to support operational efficiency and effective communication
Senior Administrative Assistant
Biogen
Cambridge, MA
01.2014 - 01.2015
Provided comprehensive administrative support for the Head of the Protein Pharmaceutical Development and team
Coordinated the calendar for senior leadership, ensuring efficient scheduling of meetings and events.
Coordinated logistics for large, complex meetings, ensuring alignment with team objectives
Developed agendas for Senior Staff meetings, documented minutes, and updated SharePoint for accessibility
Made arrangements for all aspects of travel
Edited, consolidated and/or created presentations, slides and other documents
Managed department site on SharePoint, including design of home page
Assisted with collection of monthly report bullets and compiled monthly reports for distribution
Streamlined onboarding process for new employees by assigning duties to managers and ensuring timely completion
Worked with space planning to allocate seating for new hires in designated areas
Authored and published quarterly newsletter for department
Training Coordinator for ISO Train, internal compliance program
Administrative Associate III
Vertex Pharmaceuticals, Inc.
Boston, MA
01.2012 - 01.2014
Delivered comprehensive administrative support for Global Head of DMPK and Vice President of DSE, ensuring smooth operations
Prioritized and pro-actively managed the schedules for the VP's and Directors
Trusted to manage sensitive information to handle matters of a confidential and critical nature
Coordinated logistics for on-site and off-site meetings, facilitating collaboration among internal and external attendees
Worked with other administrative assistants at Vertex to coordinate cross-functional meetings
Assisted department with travel arrangements and expense reporting, streamlining processes for efficiency
Attended management meeting and took minutes
Education
High School Diploma -
Winthrop High School
Winthrop, ME
06-1990
Skills
Event planning and logistics coordination
Process documentation and implementation
Project coordination and scheduling management
Training facilitation and administrative management
Cross-functional collaboration and relationship building
Workflow optimization and time management
Technical support and problem solving
Attention to detail and confidentiality maintenance
Effective communication skills and budget administration