Open To Work
Pamela McCoy
Riverview,FL
Summary
Dedicated and adaptable professional with a proactive attitude and rapid learning capabilities. Strong work ethic complemented by effective communication skills fosters collaboration and teamwork. Eager to leverage expertise in contributing to a dynamic team environment while supporting organizational goals and driving success. Committed to continuous improvement and achieving excellence in every endeavor.
Overview
16
16
years of professional experience
Work History
Loan Processor
Annie-Mac Home Mortgage
Bartow, FL
03.2026 - Current
- Process FHA, USDA, VA and Conventional loans for construction-to-permanent builder loans.
- Communicate with borrowers via a proprietary mobile app for signatures on documents
- Email conditional approvals to borrowers with loan conditional requests needed for submission to underwriting
- Collect and review income, asset, credit, title, appraisal, and builder documentation.
- Communicate with builders, vendors, and realtors.
Hiring Manager
Certified Asset Recovery
Sarasota, FL
10.2024 - 11.2025
- Conducted comprehensive interviews for tow truck and camera car drivers, both via phone and in-person, to assess candidates' relevant qualifications and competencies.
- Collaborated with management to evaluate candidate qualifications and identify key traits of top applicants.
- Managed routine employee disciplinary actions and terminations to uphold company policies.
- Facilitated in-person interviews by traveling weekly between three distinct towing lot locations.
Owner
Arrington Staffing
Ruskin, FL
06.2020 - 09.2024
- Developed and maintained relationships with hiring managers to understand their staffing needs.
- Sourced qualified candidates through online channels such as LinkedIn, Indeed, Facebook, and Zip Recruiter.
- Advertised and promoted open positions using social media, professional networking meetings and digital marketing procedures.
- Conducted comprehensive interviews to assess candidate qualifications and cultural fit for client organizations.
- Performed weekly payroll entries for contract employees utilizing ADP payroll services.
Loan Processor
Radian
Tampa, FL
09.2019 - 06.2020
- Processed Conventional, FHA and VA loans in a contracted role for Pentagon Federal Credit Union.
- Utilized encompass paperless loan system
- Provided conditional approval letters to members requesting income and asset documentation to submit for underwriting approval.
- Reviewed and assessed income, assets, credit reports, title work, subordinations, and appraisals to facilitate adherence to Fannie Mae and Freddie Mac requirements.
- Updated members regarding loan status and conducted thorough review of closing disclosure prior to finalization.
- Coordinated and scheduled loan closings between the member, title company, and attorneys offices.
Loan Processor
US Bank Home Mortgage
St. Louis, MO
03.2017 - 01.2018
- Processed Conventional, FHA, VA, and USDA community-based loans according to proprietary and investor guidelines.
- Reviewed and analyzed income documents, DU findings, title reports, homeowners insurance, and Appraisals to prepare loan for underwriting approval.
- Communicated loan status updates to borrowers throughout processing period.
- Scheduled closings between the borrower and title company and or attorneys offices.
HR Project Coordinator
BJC Healthcare
St. Louis, MO
03.2015 - 02.2016
- Assisted various levels of management with the implementation of a new vendor management systems.
- Co-facilitated management group trainings on how to manage reports, and contingency employee requests via the new system.
- Organized and delivered training by scheduling, securing facilities and collaborating with subject-matter experts.
- Placed orders into the vendor management system to fulfill various roles within 13 hospitals of the BJC organization.
- Processed billing inquiries from vendors to resolve payment matters.
Contingent Labor Specialist
Nestle Purina
St. Louis, MO
07.2014 - 03.2015
- Provided Fieldglass vendor management system training to IT management.
- Demonstrated how to onboard/off board, place contingency employee orders, and run reports for their Contractors within the VMS.
- Scheduled face to face and phone interviews of potential candidates, held conference calls with management and staffing partners to help fulfill the needs of the business.
- Completed various administrative tasks reviewing contracts for compliance and scope of work, assisted with contingent labor rate negotiations, and purchase orders.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated self-reliance by meeting and exceeding workflow needs
Loan Processor
Nationstar Mortgage
St. Louis, MO
02.2013 - 04.2014
- Processed various mortgage products including HARP, FHA, VA and Conventional.
- Liaised between loan officer, underwriter and borrower regarding the approval status.
- Requested income documentation from borrower based on product guidelines, requested vendor services for title, flood certs, and appraisals.
- Analyzed and prepared loan documentation for final underwriting approval
Loan Specialist
Wells Fargo Home Mortgage
St. Louis, MO
07.2010 - 02.2013
- Worked in a dual role as a loan processor and closer.
- Processed Conventional, FHA, and VA loans
- Requested, verified and reviewed income documentation, du findings, subordinations, titles, and appraisals for eligibility, accuracy, and compliance.
- Collaborated frequently with underwriting to obtain loan approval.
- Prepared closing documents and reviewed final closing costs of loan with borrowers.
- Scheduled loan closings with borrowers and title companies.
Education
Certified Housing Counselor -
Neighborhood Works Training
Washington DC06-2007
High school diploma -
Normandy Senior High
05-1993
Skills
- Loan processing expertise
- Qualified housing consultant
- Experience with Encompass and Calyx Point
- Proficient in Microsoft Office
- Project coordination in HR initiatives
- Talent acquisition specialist
- ADP payroll processing
- Fieldglass and Shiftwise Vendor Management Systems
- Self-Motivated Work Ethic
Timeline
Loan Processor
Annie-Mac Home Mortgage
03.2026 - Current
Hiring Manager
Certified Asset Recovery
10.2024 - 11.2025
Owner
Arrington Staffing
06.2020 - 09.2024
Loan Processor
Radian
09.2019 - 06.2020
Loan Processor
US Bank Home Mortgage
03.2017 - 01.2018
HR Project Coordinator
BJC Healthcare
03.2015 - 02.2016
Contingent Labor Specialist
Nestle Purina
07.2014 - 03.2015
Loan Processor
Nationstar Mortgage
02.2013 - 04.2014
Loan Specialist
Wells Fargo Home Mortgage
07.2010 - 02.2013
High school diploma -
Normandy Senior High
Certified Housing Counselor -
Neighborhood Works Training