PAMELA M. MEDLIN
N. Myrtle Beach,S.C.
Summary
Versatile office manager specializing in comprehensive administrative oversight, from payroll processing to client relations. Adept at utilizing accounting software for precise financial reporting and maintaining compliance. Proven track record in improving operational systems and fostering employee development.
Overview
32
32
years of professional experience
Work History
Office Manager
Brogdon Electric Inc
North Myrtle Beach, South Carolina
03.2023 - Current
- Managed office operations and administrative tasks for a leading electrical contractor.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments, ensuring accuracy of accounts receivable and payable.
- Monitored client payments and contacted clients regarding past due balances.
- Utilized QuickBooks accounting software to prepare financial transactions such as accounts payable and receivable entries, along with payroll
- Process payroll for employees using advanced payroll software systems.
- Maintain accurate employee records for payroll and tax compliance.
- Assist in preparing payroll reports and summaries for management review.
- Reconciled bank and credit card accounts to ensure accurate financial records.
Office Manager
Broncolube, LLC
Florence, USA
04.2016 - 02.2023
- Oversaw office operations across 11 locations to ensure efficient workflow.
- Collaborated with store management and directed junior office staff to streamline processes.
- Utilized QuickBooks accounting software to prepare financial transactions such as accounts payable and receivable entries.
- Maintained accurate financial records using QuickBooks to support informed decision-making.
- Reconciled accounts and credit cards to ensure accurate financial records.
Office Manager
Medlin Construction Co.
Florence, USA
01.1997 - 08.2011
- Managed daily office operations and maintained efficient workflow systems.
- Managed bookkeeping, accounts payable, accounts receivable, payroll, and customer service functions.
- Coordinated schedules and appointments for management and staff meetings.
- Oversaw inventory management and ordered supplies.
Branch Manager
TranSouth Financial Services
Florence, USA
07.1996 - 05.1997
- Managed mortgage lending, personal loans, collections, and customer service, ensuring compliance and customer satisfaction.
- Interviewed, hired, and trained new employees, fostering a skilled team to support branch goals.
- Oversaw human resources functions, streamlining employee management and enhancing branch operations.
Branch Manager
American General Financial Services
Hartsville, USA
06.1994 - 11.1996
- Managed daily operations of branch, ensuring smooth workflow and customer service.
- Oversaw mortgage lending and personal loan operations in branch office, ensuring compliance and customer satisfaction.
- Directed collections, human resources, and customer service functions for the branch, enhancing operational effectiveness.
- Supervised staff performance and provided training to enhance skills and knowledge.
- Developed marketing strategies to promote financial products and increase client engagement.
Education
Some College - Business
Rowan Cabarrus Community College
Salisbury, North Carolina05.1992
Skills
- Office administration
- Scheduling coordination
- Cash flow management
- Invoice processing
- Payroll administration
- Financial reporting
- Sales tax compliance
- QuickBooks accounting
- Team leadership
- Staff development
- Customer service excellence
- Insurance management
Timeline
Office Manager
Brogdon Electric Inc
03.2023 - Current
Office Manager
Broncolube, LLC
04.2016 - 02.2023
Office Manager
Medlin Construction Co.
01.1997 - 08.2011
Branch Manager
TranSouth Financial Services
07.1996 - 05.1997
Branch Manager
American General Financial Services
06.1994 - 11.1996
Some College - Business
Rowan Cabarrus Community College