Pamela Nirk
Leavenworth,KS
Summary
Experienced office manager with strong computer and office equipment skills. Excellent communication skills, able to effectively coordinate schedules and implement efficient administrative processes. Productive organizational and time management abilities enable exceptional team support and contribution to overall company success
Overview
23
23
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Carstar
Leavenworth, US
11.2024 - Current
- Provided exceptional customer service and support through various channels including phone, email, and chat.
- Kept monthly reports up to date by calling/emailing companies informing them of the returned parts and ready to be picked up, as well as collecting and posting the credit/core they owe.
- Scheduled appointments and received and posted payments, and invoices.
Quality Control specialist
Goodwill/Ability One
Fort Leavenworth, US
02.2022 - 09.2024
- Thoroughly inspect areas in assigned buildings.
- Train associates proper cleaning techniques.
- Report any broken or damaged equipment.
- Maintain reports of buildings that were not properly cleaned.
Brush site operator
City of Leavenworth
Leavenworth, US
03.2021 - 02.2022
- Maintained and collected money for brush site also drove garbage truck on truck route, bobcat, front loader.
OTR Truck Driver
ptl trucking
Murray, US
01.2019 - 05.2020
- Logs, comply with all DOT regulations, on time pick ups & deliveries, maintain safety regulations.
- Trained new drivers.
OFFICE MANAGER
APlus Pools
Baton Rouge, US
11.2013 - 08.2016
- Accounts payables and receivables, payroll, general office duties, invoicing, schedule jobs, answer multi line phones.
AGENT/OFFICE MANAGER
Direct Auto Insurance
Baton Rouge, US
07.2002 - 03.2007
- Managed sales operations and staff.
- Maintained sales operations above and beyond office General office duties.
- Sold and reinstated insurance.
- Trained, supervised agents in office.
- Maintained and controlled all cash tills.
Education
CDL class A - Commercial Driver's License (CDL)
Diesel Driving Academy
Baton Rouge, LA12-2019
Skills
- OFFICE ADMINISTRATOR
- Accounts Receivable & Payable
- Customer service
- TIME MANAGEMENT
- Reliability
- Organizational Skills
- Quality Control
- Microsoft Outlook
- MS WORD
- Microsoft Office
- Account reconciliation
- Team Work
- Clerical experience
- Data Entry
- Office Manager Experience
- QUICK BOOKS
- Multi-line Phone Systems
- Flexibility
Certification
- CDL Class A, 12/01/18, 11/01/24, Diesel Driving Academy
- Driver's License
Additional Information - Skills Summary
Mid-level candidate with 9 years
of office administration experience, with 7 years of leadership experience
including management roles
Timeline
Customer Service Representative
Carstar
11.2024 - Current
Quality Control specialist
Goodwill/Ability One
02.2022 - 09.2024
Brush site operator
City of Leavenworth
03.2021 - 02.2022
OTR Truck Driver
ptl trucking
01.2019 - 05.2020
OFFICE MANAGER
APlus Pools
11.2013 - 08.2016
AGENT/OFFICE MANAGER
Direct Auto Insurance
07.2002 - 03.2007
CDL class A - Commercial Driver's License (CDL)
Diesel Driving Academy
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