Pamela Oliver
Denver,NC
Summary
Dedicated professional successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.
Overview
38
38
years of professional experience
Work History
Account Manager
Mygrant Glass Co
Charlotte, NC
02.2013 - 10.2024
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
- Developed strategies to increase revenue from existing accounts.
- Analyzed client data and identified opportunities for growth.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Senior Territory Sales Manager
Pilkington NA
Charlotte, NC
10.1997 - 02.2013
- Combo sales and operations position.
- Started from the ground up, distribution centers in Columbia, SC and Greenville, SC.
- Coordinated logistics operations related to shipping orders from distribution centers within the designated area.
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Analyzed market trends, competitive landscape, pricing strategies, customer needs and preferences to develop actionable sales plans.
Senior Sales Representative
PPG Ind
Charlotte, NC
01.1987 - 10.1997
- Paragon Guild Winner 1993 for professional organizational and sales skills to cement strong relations between customers and PPG.
- WIT (Whatever It Takes) award, 8/1995. Developed Lynx Services in a pilot program for North Carolina. Gained full participation from customer base.
- Exceeded quota by 25% across all platforms, achieving overall sales leader status.
Education
Sales Negotiations -
The Forum Corporation
Columbus, OH02-1999
Sales Negotiations -
The Forum Corporation
Columbus, OH03-1998
Core II - Selling Face To Face -
The Forum Corporation
Pittsburgh, PA08-1992
Core 1 - Selling Face To Face -
The Forum Corporation
Pittsburgh, PA06-1991
Some College (No Degree) - Business Administration
Central Piedmont Community College
Charlotte, NCSkills
- Account Management
- Issue Resolution
- Client Relationship Building
- Data-driven decision-making
- Sales Analysis
- Operations
Timeline
Account Manager
Mygrant Glass Co
02.2013 - 10.2024
Senior Territory Sales Manager
Pilkington NA
10.1997 - 02.2013
Senior Sales Representative
PPG Ind
01.1987 - 10.1997
Sales Negotiations -
The Forum Corporation
Sales Negotiations -
The Forum Corporation
Core II - Selling Face To Face -
The Forum Corporation
Core 1 - Selling Face To Face -
The Forum Corporation
Some College (No Degree) - Business Administration
Central Piedmont Community College
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