Pamela Patten

• Supervised daily operations, ensuring high-quality customer service standards were met consistently.
• Trained and mentored staff
• Manage team and organize breaks.
• Developed and maintained strong relationships with customers by responding to inquiries and problems maintaining loyalty and satisfaction.
• Processed customer transactions accurately and efficiently, ensuring compliance with store policies.
• Managed cash drawer, balancing funds and maintaining security protocols.
• Monitored and reported suspicious activities to maintain compliance with theft.
• Calculate and record cash drawers, self check outs, and safe accurately at the end of each shift, minimizing discrepancies in financial records.

• Sold supplies, materials and products to installers and subcontractors.
• Installed flooring of different varieties.
• Kitchen and bathroom remodels including plumbing and electrical.
• Worked at a rapid pace to meet tight deadlines.
• Ensured customer satisfaction by providing highest quality of work by ensuring all products were properly installed and functioning correctly.
• Processed work orders and prioritized orders.
• Described use and operation of merchandise to customers.
• Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
• Received and processed cash and credit payments for purchases.
• Worked as a team member to provide the highest level of service to customers.
• Maintained friendly and professional customer interactions.
• Determined the cost and pricing of proposals and bids.
• Addressed customer inquiries and resolved complaints.
• Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
• Monitored daily banking transactions.
• Scanned and filed forms, reports, correspondence and receipts.
• Operated office equipment such as copiers and fax machines.
• Reviewed files to check for complete and accurate information.
• Verified information in the computer system was up-to-date and accurate.
• Organized billing and invoice data and prepared accounts receivable.

• Provided exceptional customer service, resolving inquiries and enhancing customer satisfaction.
• Assisted customers in product selection and recommendations for home improvement projects.
• Maintained store organization and cleanliness to improve shopping experience.
• Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
• Assisted customers with placing material orders.
• Assembled customer orders including assisting with loading delivery trucks.
• Assisted contractors with pro service benefits.

- Picked, packed, and staged high volume customer orders in a fast paced distribution environment.

- Verified item quantities, SKUs, and shipping labels.

- Operated pallet jacks to transport pallets safely.

Scanned, received, and processed inbound freight using warehouse equipment.

- Performed quality control checks.

- Assisted with dock operations

- Maintained clean and organized work in compliance with OSHA standards.

- Met strict daily productivity and shipping deadlines.

• Provided exceptional customer service through efficient transaction processing and accurate cash handling.
• Maintained cleanliness and organization of checkout area to enhance shopping experience.
• Assisted in training new cashiers on operational procedures and customer interaction protocols.
• Implemented effective inventory management practices to minimize discrepancies during cash audits.
• Collaborated with team members to streamline checkout processes, reducing wait times for customers.
• Monitored product promotions and upselling opportunities to maximize store sales potential.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes and throughout store.

-Efficiently worked production line by keeping foods in rotation on production line

-Stamped meat out

-Quality control

- Dispose of meat not up to standards

-Light maintenance on machines

• Coordinated all department functions for team of 10
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency of employees.
• Determined customer needs.
• Worked under strict deadlines and responded to service requests and emergency call-outs.
• Maintained adequate cash supply in cash drawers in multiple checkout stations.
• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
• Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.