Pamela Paulino
New York
Summary
Dynamic professional with a proven track record at Good Shepherd Services, excelling in effective communication and classroom management. Adept at fostering a positive environment while enhancing student engagement. Bilingual in English and Spanish, I bring adaptability and strong customer service skills to every role, ensuring exceptional experiences for clients and colleagues alike.
Overview
9
9
years of professional experience
Work History
Group Leader
Good Shepherd Services
The Bronx
07.2023 - Current
- Supervised groups of children during academic, recreational, and creative activities.
- Helped students with homework, and encouraged good study habits.
- Led games, arts and crafts, and group projects.
- Ensured a safe, respectful, and positive environment for all students.
- Communicated with staff and parents about student progress and behavior.
Cashier
Star Drug
The Bronx
08.2020 - 01.2021
- Assisted customers in selecting products and services to enhance their shopping experience.
- Processed cash, credit, and debit transactions efficiently at the register.
- Monitored inventory levels at the point of sale for timely restocking needs.
- Collaborated with team members to ensure smooth store operations during peak hours.
Sales Associate
Talbot's
Sunrise
08.2017 - 10.2017
- Managed cash register, ensuring proper cash handling and balancing at shift end.
- Identified needs of customers promptly and efficiently.
Sales Associate
Urban Planet
Fort Lauderdale
09.2016 - 11.2016
- Assisted customers in product selection and provided relevant information.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor of Arts - Psychology
The City College Of New York
New York, NY01-2026
Associate of Arts - Psychology
Bronx Community College
Bronx, NY01-2023
High School Diploma -
West Park High School
Broward County05-2017
Skills
- Effective communication
- Customer service
- Time management
- Team collaboration
- Classroom management
- Following instructions
- Active listening
- Patience
- Microsoft Office (Word, PowerPoint)
- Bilingual: English and Spanish
- Adaptability, flexibility
Timeline
Group Leader
Good Shepherd Services
07.2023 - Current
Cashier
Star Drug
08.2020 - 01.2021
Sales Associate
Talbot's
08.2017 - 10.2017
Sales Associate
Urban Planet
09.2016 - 11.2016
Bachelor of Arts - Psychology
The City College Of New York
Associate of Arts - Psychology
Bronx Community College
High School Diploma -
West Park High School
Similar Profiles
Maison TindallMaison Tindall
Job Readiness Trainee Program at Good Shepherd ServicesJob Readiness Trainee Program at Good Shepherd Services
Malik WilliamsMalik Williams
Group Leader at Good Shepherd Services,Group Leader at Good Shepherd Services,
Christian JimenezChristian Jimenez
Youth Development counselor at Good Shepherd ServicesYouth Development counselor at Good Shepherd Services
Talia HaddadTalia Haddad
On Air Sales Host at Puff MediaOn Air Sales Host at Puff Media
Erika PinkusErika Pinkus
VP, Senior Client Advisor at Marsh McLennan AgencyVP, Senior Client Advisor at Marsh McLennan Agency