Pamela Petak
The Blue Gator
Dunnellon,FL
1
Certification
1
year of professional experience
Offering analytical mindset and excellent communication skills, eager to learn and develop in dynamic environment. Brings ability to quickly grasp business operations and financial management concepts. Ready to use and develop strategic planning and team coordination skills in Desired Position role.
Work History
General Manager
1 Year 1 Month- Oversaw daily operations, ensuring efficiency and quality of service delivery.
- Developed and implemented staff training programs to enhance team performance.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Facilitated communication between departments to streamline workflows and improve collaboration.
- Cultivated strong relationships with suppliers to negotiate favorable terms and pricing agreements.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Team leadership
Staff management
Customer relations
Relationship building
Staff training
Inventory control
Staff supervision
Employee scheduling
Verbal and written communication
Administrative skills
Deadline oriented
Purchasing
Operations oversight
Vendor negotiations
Certification
Food protection manager certification
Timeline
General Manager
The Blue Gator
06.2025 - 07.2026Read More
Streamwood High School
High School Diploma
Read More