Pamela Prill
Orange ,VA
Summary
Dynamic leader with proven expertise in operations management and team building, honed at Encompass Community Supports and CVS Pharmacy. Excelled in enhancing member satisfaction and team productivity through innovative problem-solving and effective communication. Skilled in facility maintenance and conflict resolution.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with administrative operations, staff management, and process optimization. Utilizes strategic planning and resource allocation to improve center efficiency and effectiveness. Strong understanding of team dynamics and conflict resolution, ensuring cohesive and productive work environment.
Overview
30
30
years of professional experience
Work History
Orange Senior Center Administrator
Encompass Community Supports
05.2019 - Current
- Established safety protocols for emergencies and coordinated drills to prepare members accordingly.
- Provided guidance and support to new employees during their onboarding process contributing to successful integration into the team.
- Enhanced member satisfaction through open communication channels and timely response to inquiries.
- Organized special events and activities to enhance member experiences while promoting community engagement.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting enjoyable environment for members.
- Managed the daily operations for optimal center performance, ensuring a smooth and efficient workflow.
- Maintained personnel records and updated internal databases to support document management.
- Organized and updated databases, records and other information resources.
Supervisor
CVS Pharmacy
02.1995 - 02.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
No Degree - Education Administration
Germanna Community College
Locust Dale, VAHigh School Diploma -
Orange County High School
Orange VA 06-1992
Skills
- Operations management
- Scheduling management
- Facility maintenance
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Recordkeeping and file management
- Team collaboration
- Verbal and written communication
- Decision-making
- Office administration
- Client communication
- Team building and leadership
Timeline
Orange Senior Center Administrator
Encompass Community Supports
05.2019 - Current
Supervisor
CVS Pharmacy
02.1995 - 02.2015
No Degree - Education Administration
Germanna Community College
High School Diploma -
Orange County High School
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