Pamela Quattlebaum
Louisville ,KY
Summary
Dedicated professional with experience at Laundry Connection, excelling in laundry operations and workplace cleanliness. Proven ability in stain removal and item sorting, ensuring high-quality service. Strong collaborator with excellent customer service skills, consistently enhancing client satisfaction and maintaining a safe, organized environment. Adaptable and detail-oriented, committed to achieving optimal results.
Overview
3
3
years of professional experience
Work History
Laundry Attendant
Laundry Connection
Louisville, KY
04.2024 - 05.2025
- Operated laundry machines and equipment efficiently, ensuring cleanliness of linens and garments.
- Sorted and categorized items based on fabric type and cleaning requirements for optimal processing.
- Maintained work area hygiene by regularly cleaning surfaces and organizing supplies.
- Assisted in inventory management by monitoring stock levels of detergents and cleaning agents.
- Assisted customers for drop off loads ensuring their items were clean and ready for pickup
- Followed safety protocols to prevent accidents while handling chemicals and operating machinery.
- Collaborated with team members to meet daily laundry demands in a timely manner.
- Adapted quickly to changing schedules and workloads to maintain service reliability.
- Provided excellent customer service by promptly addressing client inquiries regarding laundry services.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Examined dried clothes to identify stains, tears and issues.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
Security Guard
Derby City Gaming
Louisville, KY
12.2023 - 04.2024
- Monitored premises to ensure safety and security of guests and staff.
- Conducted routine patrols to identify and address potential security threats.
- Responded to emergency situations, providing immediate assistance as needed.
- Collaborated with law enforcement during incidents to maintain safety protocols.
- Assisted in implementing safety procedures, enhancing overall security measures.
- Maintained clear communication with team members regarding security updates and incidents.
- Documented daily activities and incidents in detailed reports for management review.
- Provided exceptional customer service while ensuring compliance with facility regulations.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Caregiver
Home Instead
Louisville, KY
01.2022 - 11.2023
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health status and reported changes to healthcare professionals.
- Developed personalized care plans in collaboration with clients and families.
- Provided emotional support, fostering positive relationships with clients.
- Maintained clean and organized living spaces, promoting a hygienic environment.
- Administered medications according to prescribed schedules, maintaining compliance.
- Communicated effectively with multidisciplinary teams to enhance client care quality.
- Trained new caregivers on best practices and organizational policies for care delivery.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
GED -
Iroquois High School
Louisville, KYSkills
- Workplace cleanliness
- Color separation
- Laundry folding and storage
- Laundry room operations
- Safety procedures
- Laundry equipment operation
- Load balancing
- Item sorting
- Stain removal
- Sorting and transport
Timeline
Laundry Attendant
Laundry Connection
04.2024 - 05.2025
Security Guard
Derby City Gaming
12.2023 - 04.2024
Caregiver
Home Instead
01.2022 - 11.2023
GED -
Iroquois High School