Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pamela Rivas

Reston,VA

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

3
3
years of professional experience

Work History

Shift Manager

McDonald's Restaurant
02.2021 - Current
  • Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Processed cash, credit, debit, and check payments.
  • Trained and mentored new employees to maximize team performance.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Accomplished multiple tasks within established timeframes.

Education

Accounting

Northern Virginia Community College
Annandale, VA
06.2026

High School Diploma -

South Lakes High School
Reston, VA
06.2022

Skills

  • Reporting
  • Verbal and Written Communication
  • Active Listening
  • Interpersonal Skills
  • Spanish Interpreting
  • Complex Problem-Solving
  • Time Management

Languages

Spanish
Native or Bilingual

Timeline

Shift Manager

McDonald's Restaurant
02.2021 - Current

Accounting

Northern Virginia Community College

High School Diploma -

South Lakes High School

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Pamela Rivas