PAMELA RODRIGUEZ
Bronx
Summary
Proactive and highly organized Executive Assistant with more than 5 years of experience providing seamless personal and remote support to senior executives. Skilled in managing complex schedules, coordinating virtual meetings, and handling sensitive communications with discretion. Adept at anticipating executive needs, streamlining administrative processes, and ensuring the smooth execution of daily operations. Known for excellent communication, time management, and problem-solving skills in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Payroll Administrator
Esperanza Center
10.2022 - 06.2025
- I process bi-weekly payroll for the employees in the organization.
- Reconcile payroll discrepancies and resolved employee’s concerns.
- Maintain and update data within the payroll system ensuring a high degree of accuracy of new hires, rehired and terminated employees.
- Prepare payroll report for management, state agencies and auditors.
- Ensure compliance with Federal, State and Local Payroll laws and regulations.
Administrative Assistant
TCNY Homecare
The Bronx, NY
02.2021 - 03.2022
- Answer Phone calls from patients, families and caregivers.
- Schedule visits for nurses, home health aid and staff schedules.
- Maintains and update patients and employee records.
- Verify Insurance information and service authorizations.
- Preformed general administrative tasks including email, filling, scanning, and data entry
Teller-Customer Service
Payomatic Check Cashing
New York, NY
12.2019 - 01.2021
- Processed customer transactions efficiently, ensuring accurate cash handling and compliance with policies.
- Assisted customers with check cashing and money transfer services, enhancing overall service experience.
- Maintained knowledge of financial products to provide informed recommendations and support to clients.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Sell Metrocards, Prepaid Cards and Phone cards
Administrative Assistant
NYC Oil Corp
08.2016 - 11.2019
- I assisted with supporting an executive team (calendar, travel, and some meetings).
- Prepared internal and external correspondence to facilitate accurate, thorough communication.
- Handled the management of expense reports, invoices, and purchase orders to keep precise records and comply with financial regulations.
- Scheduled virtual and in-person meetings, drafted agendas, and distributed materials; followed up on action items.
Education
Associate of Science - Business Administration
Bronx Community College
Skills
- Executive Calendar Management
- Meeting Planning
- Strategic Planning
- Travel Administration
- Office Management
- Microsoft Office
- Project Oversight
- Document Preparation
- Invoice Processing
- Presentation Development
- Team Leadership Experience
- Administrative Skills
- Effective Problem Solving
- Confidentiality & Communication
- Virtual Meeting Coordination
- Multitasking
Timeline
Payroll Administrator
Esperanza Center
10.2022 - 06.2025
Administrative Assistant
TCNY Homecare
02.2021 - 03.2022
Teller-Customer Service
Payomatic Check Cashing
12.2019 - 01.2021
Administrative Assistant
NYC Oil Corp
08.2016 - 11.2019
Associate of Science - Business Administration
Bronx Community College