Pamela Runyan
_
Westchester,OH
Overview
19
19
years of professional experience
Work History
Manager
Wendy's
08.2022 - Current
- Train and reinforce food safety procedures and maintain a safe working environment
- Manage food and labor costs
- Follow company policies and operating systems
- Provide team member training
- Anticipate issues and take corrective actions during shift
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maximized performance by monitoring daily activities and mentoring team members
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
Overhead Rewind Operator
BGR
10.2021 - Current
- Run/Operate label processing machine
- Load/Upload label processing machine and cut labels to correct size
- Lift 20-50 lbs throughout shift
- Follow work orders to ensure job is cut correctly
- Enter all jobs in computer as completed
- Package and ship labels to customer
- Troubleshoot machine when necessary
Rewind Operator
Brook and Whittle
08.2020 - 06.2021
- Run/Operate label processing machine
- Load/Upload label processing machine and cut labels to correct size
- Lift 20-50 lbs throughout shift
- Follow work orders to ensure job is cut correctly
- Enter all jobs in computer as completed
Machine/Line Operator
Mitsubishi
08.2016 - 07.2020
- Run/Operate alternator machine
- Stock production lines with materials
- Weld certified (check production lines to ensure lead wires are welded properly)
- Build and tear down alternators
- Inventory of production materials
- Unpack Coordinator (ensure product is readily available to stock machines)
- Answer alarms to ensure machines keep running
Head Cashier
Menards
08.2014 - 08.2016
- Ran front end of store
- Assisted cashiers with issues
- Counted drawers (opened and closed drawers for store)
- Assisted customers with questions/concerns
- Ran front end reports
- Checked cashier schedules to ensure proper coverage of front end
Supervisor, Dining Room
Great Wolf Lodge
11.2006 - 03.2012
- Supervised servers in dining room
- Created schedules, floor plans and seating charts
- Ensured proper server coverage for dining room
- Counted/Verified server personal banks daily
- Handled customer issues including comps
Education
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Kings High School
Skills
Organization/Multitasking
Written/Verbal Communication
Customer Service
Problem Solving
Troubleshooting
Public Speaking
Microsoft Word
Timeline
Manager
Wendy's
08.2022 - Current
Overhead Rewind Operator
BGR
10.2021 - Current
Rewind Operator
Brook and Whittle
08.2020 - 06.2021
Machine/Line Operator
Mitsubishi
08.2016 - 07.2020
Head Cashier
Menards
08.2014 - 08.2016
Supervisor, Dining Room
Great Wolf Lodge
11.2006 - 03.2012
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Kings High School
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