Pamela Self

Writer

Apopka,FL

Overview

Language

years of post-secondary education

years of professional experience

Greenberg Dental And Orthodontics

Lake Mary, Florida

03.2016 - Current

Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
Reviewed full history of past due accounts and contacted client or attorney regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts.
Implemented proper execution of monthly collection letters and escalation process.
Researched within e-billing vendor portals issues related to non-payment, including outstanding balances, working with billing team and attorney to resolve invoice issues.
Provided exceptional service to customers requiring assistance such as account questions.
Analyzed payment information and applied changes correct customer accounts.
Managed all accounts payable functions for busy [Number]-person office.

Seminole State College of Florida

Sanford, FL

01.2017 - 12.2018

University of Central Florida