Pamela Skebey
Summary
Proven leader with extensive experience in managing Salon 415 and providing compassionate care at All Metro Health Care Agency. Excelled in operations oversight and relationship management, enhancing customer satisfaction and patient well-being. Skilled in budget development and personnel management, demonstrating a strong work ethic and dependability. Achieved operational efficiency and cost reduction through streamlined processes.
Overview
8
8
years of professional experience
Work History
Owner/Operator
Salon 415
415 Watkins Rd Hhds,NY 14845
04.2016 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Home Health Aide
All Metro Health Care Agency
4 E. William St, Corning NY 14830
06.2018 - 06.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Education
Cosmetology, Nail Specialist, Waxing Specialist - Cosmetology
Greater Southern Tier BOCES
Elmira, NY05.2006
GED -
Horseheads Senior High School
Horseheads, NY06.1989
Skills
- Personnel Management
- Operations Oversight
- Relationship Management
- Operational Reporting
- Budget Development
- Strong Work Ethic
- Dependable and reliable
- Order picking and processing
- Schedule Management
- Payroll Administration and Timekeeping
- Records Organization and Management
Timeline
Home Health Aide
All Metro Health Care Agency
06.2018 - 06.2023
Owner/Operator
Salon 415
04.2016 - Current
Cosmetology, Nail Specialist, Waxing Specialist - Cosmetology
Greater Southern Tier BOCES
GED -
Horseheads Senior High School