Pamela S. Parlette
Grottoes
Summary
Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CNA
Bridgewater Retirement Community
Bridgewater, VA
01.2016 - Current
- Maintained confidentiality of patient information according to HIPAA guidelines.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
CNA
Sunnyside Retirement Community
Harrisonburg, VA
04.2015 - 01.2016
- Supported needs of 7+ residents under long-term care.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Administrative Assistant/CNA Mentor
Bridgewater Retirement Community
Bridgewater, VA
04.2004 - 11.2014
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to policy updates, researching regulations to ensure company compliance.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained patient privacy and dignity throughout the caregiving process, ensuring respect for their personal boundaries and preferences while providing care.
- Upheld regulatory compliance within the facility by adhering to established policies, procedures, and best practices for patient care delivery.
Education
Medical Coding and Billing Certificate -
Penn Foster College
Scottsdale, AZ02-2024
High School Diploma -
Turner Ashby High School
Bridgewater, Va01.1997
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- HIPAA compliance
- Maintaining confidentiality
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Flexibility and adaptability
- Active listening
- Patient advocacy
- Cultural sensitivity
- Medical terminology
Certification
- CNA Virginia Board of Nursing 04/2004
- Medical Coding and Billing Diploma from PennFoster.
Timeline
CNA
Bridgewater Retirement Community
01.2016 - Current
CNA
Sunnyside Retirement Community
04.2015 - 01.2016
Administrative Assistant/CNA Mentor
Bridgewater Retirement Community
04.2004 - 11.2014
Medical Coding and Billing Certificate -
Penn Foster College
High School Diploma -
Turner Ashby High School